There are 97 Companies in the United States
that provide Non-Voice BPO Services!
The United States has probably the most advanced software and information technology (IT) services industry in the world. More than 40 percent of the $5 trillion global IT market is in North America, primarily the United States. The industry accounts for $1.8 trillion of U.S. value-added GDP (more than 10 percent of the national economy) and 11.8 million jobs.
Discover Top IT Companies in the United States specialized in Non-Voice BPO and other related services. Find the best IT service providers for your projects.
Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.
The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.
Featured Companies in United States
This month, the following Non-Voice BPO companies managed to provide an outstanding service and support. It's worth taking a look.
Get VelanApps tailored software solutions with outsourced experts. Explore custom software development services for your startups, small-to-medium (SM...
PIE Multilingual Services Verified Company
Groton, United States Head office in: India
PMS is a global professional service firm committed to providing a wide range of outsourcing solutions with a diversified client base to mee...
Irvine, United States Head office in: United States
Medcare MSO started operations in 2012 and has since committed to helping healthcare organizations accomplish increased revenue by using efficient rev...
Explore Top Non-Voice BPO Companies in United States
Eplanet is a leading BPO and IT company that provides innovative solutions to help businesses thrive in the digital age. Our team of experts leverages...
Being in the business since 2017, our team of highly skilled graphic designers, UX/UI designers, and software engineers have managed to create 70+ mob...
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Velvetech LLC is an award-winning custom software development and consulting company from Chicago, IL that facilitates innovation and growth in the mi...
Digiverse Studio is a software company that provides a wide range of digital services to help you grow your business and reach your audience. Whether...
The Remote Group Verified Company
Delaware, United States Head office in: Philippines
Built out of the increasing need to outsource remote staff, services, and other business processes to clients all over the globe. The Remote Group is...
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Team4eCom is a reputed name in the eCommerce product data entry and management arena, rendering custom solutions to global clients. Our value-based...
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PBC has been delivering quality medical billing services to a multitude of healthcare providers for more than a decade. We started a little venture wi...
Delaware, United States Head office in: India
Dark Bears is a top Software Development Company in the USA. Founded in 2009, It is an ISO Certified, award-winning IT & Software Development Comp...
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ReviewersHut provides legitimate and verified reviews from 100s of reliable users so that you can save time and make informed decisions when searching...
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ShyftOff simplifies on-demand staffing for call centers. We’re a GigCX solution designed to solve contact center CX challenges. Businesses can s...
For over 20 years, Zaphyre has been the trusted advisor to B2B sales leaders seeking transformative results.Leveraging the in-depth expertise of our f...
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Burbank, United States Head office in: India
DeskXpand's help desk software provides a unified interface for managing multiple customers. A single place gives you access to all your current t...
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Meet WiserBrand, an eCommerce intelligent team. We’re helping all-size businesses and industries to expand using advanced marketing, client-oriented d...
What is ChatPandas?ChatPandas simplifies the complexity of omni-channel customer support so that your customers only experience seamless, dedicated at...
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Arffy Technologies Private Limited Verified Company
Wyoming, United States Head office in: India
Arrfy Technologies Private Limited is a leading software company dedicated to providing a full spectrum of software-related solutions tailored to meet...
GEEK ONLINE is one of the leading online technical support providers for PC users using a wide range of computer software and hardware. We provide the...
Alpharetta, United States Head office in: India
DigiFutura is design driven application development company focused to create compelling user experience design digital experiences and building topno...
MMF INFOTECH TECHNOLOGIES PVT. LTD.
New York, United States Head office in: India
MMF Infotech provides excellent solutions and services with an exceptional expertise in Web design and development, Mobile application development, Di...
Fusion Business Solutions Pvt Ltd
Kew Gardens, United States Head office in: India
Fusion Business Solutions is one of the leading IT & BPO outsourcing companies based in India, with offices in USA and UK. We own a vast pool of t...
Louisville, United States Head office in: India
Our results-driven SEO and Online Advertising Campaigns generate, engage, and convert leads at scale. We also provide robust development services coup...
Rosebud Media was formed in June of 2017 when we acquired one of the oldest newspapers in Oregon: The Mail Tribune. This acquisition provides the Mail...
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ICT in the United States: General Profile and Insights
The United States has probably the most advanced software and information technology (IT) services industry in the world. More than 40 percent of the $5 trillion global IT market is in North America, primarily the United States. The industry accounts for $1.8 trillion of U.S. value-added GDP (more than 10 percent of the national economy) and 11.8 million jobs. According to CompTIA, there are more than 525,000 software and IT services companies in the United States.
The average net salary of a web developer in the US is around $5000 with a $2000 annual prize. On the other hand, the hourly rate is nearly $32, which makes it one of the best-paid jobs in the world within the IT industry.
Why Should You Work With American Web & Software Companies
U.S. software companies operate in a mature, harmonized market and have a reputation for producing reliable and effective solutions that accelerate quickly to the marketplace. International companies in the industry have shown interest in the U.S. market because of its strong intellectual property rights laws and enforcement. U.S. companies lead the world's packaged and custom-software markets and are competitive in nearly all other market segments with a stable overseas market share.
What You Should be Aware of When Working With an US-based ICT Company
Having a large IT market has both advantages and disadvantages. While offering a wider variety of IT companies to choose from is one of the biggest advantages the U.S. has to offer, the challenge for potential clients and partners of the U.S.-based web & IT companies is that the industry development is not equally distributed to all states and cities. This is why it’s good to have in mind the most important U.S. IT hubs and focus on choosing the best suitable one depending on your needs.
How Reliable are US-based IT Companies
Based on a report delivered by CompTIA in 2020, the changes in the global IT market that make competition in this area tougher, U.S. companies will focus more on three development pillars:
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Training and Certification of professionals in their existing tech skills
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Training and Certification of professionals in new tech skills
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Career growth and project management.
This means that the market is saturated with the workforce and there is a small probability that companies will increase their hiring rate for new professionals. However, intensive and extensive skills development of U.S. tech professionals will increase the capacity and attractiveness of U.S. IT companies and web agencies. Additionally, this will improve the already well-developed abilities to deliver high-end products and services in the IT field
How Does the US IT Industry Relate to the Neighboring Countries
Considering that the US has probably the most developed IT infrastructure, the industry will keep its position for at least 3 years. On the other hand, the rising numbers of IT companies from Canada and Mexico come in contrast with what US companies have to offer. In other words, clients still have to choose between US companies and neighboring countries as the offers differ in quality and ways of executing projects.
Overall, the US IT industry is in leading positions in different sectors, and combined with an authentic business culture will probably continue to keep its attractiveness. Although companies from the U.S. are flexible and are always adjusting to market requirements, the global market still remains unpredictable which may lead to significant changes in the far future.
What is Non-Voice BPO and what are its benefits for your projects?
Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.
The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.
Non-voice BPO services help companies:
- To streamline its operations
- To increase productivity
- To reduce their costs, given that they do not need so many resources
- To improve customer satisfaction
- Often provide 24/7 support, making it possible to respond to clients in different time zones
- Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities
These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.
Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:
- First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
- Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
- Find out about quality assurance processes which are also important to ensure accuracy and efficiency
- Ask about their technology and infrastructure for efficient service delivery
- Check data security measures and compliance with industry regulations
- Evaluate pricing models and cost structures in relation to the value and affordability they offer
- Assess their communication channels and willingness to maintain a close collaboration
By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.
There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.
We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies.
Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.