ExpertCallers Verified Company
Established in 2002, ExpertCallers has since flourished as a dedicated supplier of customer support solutions to an international clientele. This once modest firm has remained committed to delivering unsurpassed service quality, a commitment that has been the driving force behind its impressive expansion.
By 2008, ExpertCallers saw a phenomenal growth due to their meticulous strategies and knowledgeable team, boasting of a global clientele exceeding 500 and employing more than 1,000 professionals across three continents. This growth trajectory stands as a testament to their unwavering dedication and a reaffirmation of their firm belief in fostering and honoring robust business relationships.
In terms of services, ExpertCallers provides a plethora of comprehensive solutions tailored to a gamut of contact center needs. These span from management of inbound and outbound calls, provision of technical assistance, and telemarketing, to offering CATI, email, and chat support services.
ExpertCallers at a Glance
Who Founded ExpertCallers?
How many projects a year does ExpertCallers deliver?
What is ExpertCallers average cost per project?
What are ExpertCallers company values?
Profile strength: Strong
Nice! ExpertCallers has a strong company profile with a clear description of their services, client reviews and a portfolio. You can get a very clear picture of their experience and expertise. We encourage you to get in touch with ExpertCallers. ExpertCallers is ranked in the top 48% among all the 43,000+ companies on the platform.
Locations
HEADQUARTERS
116 Village Blvd, Suite 200, Princeton, NJ 08540.
Princeton 08540
United States +18667615723
Speciality
- Non-Voice BPO
- ECM Consulting
- Unified Communications Consulting
- Business Consulting
- Voice
- Finance & Accounting Outsourcing (FAO)
Focuses & Technologies
- B2B Appointment setting
- Virtual Assistant
- Medical Billing
- Legal Outsourcing
- Data Entry & Processing
- Online Customer Support
- Customer Service (Email/Chat)
- Claims Processing
- Surveys and market research
- Virtual Receptionist
- B2B Lead Generation Call Center Service
- B2C Telemarketing & telesales
- Collections
- Third party verification
- Answering
- Customer support/experience
- Inbound appointment scheduling
- Order processing/ Direct response support
Client Focus
Industry Focus
- Financial services
- Real estate
- Retail
- Telecommunications
- Business services
- Consumer products & services
ExpertCallers Stats ! You can learn more about company stats on TechBehemoths in this article.
How ExpertCallers compares to other companies based on profile strength?
See how ExpertCallers is positioned among 22343 companies from United States based on profile strength. A strong rate means the company is trustworthy and knows its business.
How much does ExpertCallers charge for their services compared to other companies in United States and Princeton?
ExpertCallers charges under $30/hour, meaning that the cost of their services in United States is very affordable. Is this a great cost optimization or something we don't know? Not sure, but it is both exciting and challenging to bet on a lower-priced service. Is it worth it or not - your due diligence will answer this question..
How many services does ExpertCallers provide compared to other companies?
ExpertCallers covers 18 services in their current region or area. This means that the company offers a above average range of services compared to their competitors. Good call. They offer a wide range of services which is a great finding. This way they might cover more things during the project.
When was ExpertCallers founded?
ExpertCallers was founded in 2002. According to TechBehemoths data, 216 companies were founded in United States in that year. Compared to other companies, ExpertCallers is veteran in the market. What can be added here? A very experienced company, which most of the time works with bigger clients or long-term projects. If you are one of these - don't think twice and contact them.
Portfolio
Reviews
Write a ReviewFrom 23 reviews
-
Definitely worth it!!
Outsourcing to ExpertCallers saved us time and improved our support quality. -
Honest and hardworking team
The team at ExpertCallers genuinely cares about doing the job right. Our customers are handled professionally every time. -
Reliable call handling every day
One thing we appreciate is the consistency in their service. Calls are answered promptly and handled with professionalism. Customers receive the information they need and feel heard. It’s reassuring knowing that our customer support is being managed by a team that takes their responsibilities seriously. -
Reliable Call Center Services with Great Communication
Working with Expert Callers has been a great experience for our business. Their team is professional, responsive, and very dedicated to delivering quality service. They helped us with customer support and outbound calling, which improved our communication with potential clients. The agents were polite, well-trained, and handled every call with professionalism. We also appreciated their regular updates and detailed reporting during the project. Their support helped us streamline our operations and save valuable time. Overall, we are very happy with their services and would highly recommend ExpertCallers to any business looking for dependable call center support. -
Highly Professional BPO Team with Reliable Results
Our experience with Expert Callers has been very positive. Their team is professional, organized, and committed to delivering quality service. They helped us with outbound calling and customer support, which improved our communication with potential clients. The agents were well-trained and represented our business in a very professional way. We also appreciated their clear reporting and consistent updates throughout the project. Their services helped us save time and focus more on other important business activities. Overall, we are very satisfied with the results and would definitely recommend ExpertCallers to businesses looking for dependable outsourcing support -
Outstanding Call Center Support and Lead Generation
We had a great experience working with Expert Callers. Their team is professional, responsive, and very easy to work with. They helped us manage inbound and outbound calls and supported our lead generation efforts effectively. The agents were well-trained and handled customer inquiries with professionalism and clarity. Their structured workflows and reporting helped us track campaign performance and improve response times. Companies often use their services for customer support, telemarketing, appointment setting, and other BPO solutions to scale operations efficiently. -
Reliable Contact Center Partner for Our Business
ExpertCallers has been a reliable partner for our customer support operations. Their agents are well-trained, polite, and very responsive. From call management to email and chat support, everything has been handled efficiently. Highly recommended for businesses looking to scale their support team. -
Outstanding Customer Support & Professional Service
We’ve been working with ExpertCallers for several months now and the experience has been excellent. Their team handles inbound and outbound calls professionally, and the communication is always smooth. They truly understand customer support and help improve our response time and client satisfaction. -
TitanBridge Solutions
Working with ExpertCallers has been a very positive experience for our company. Their team is professional, responsive, and highly organized when it comes to handling customer calls. They quickly understood our requirements and delivered consistent results. Their ability to communicate clearly with our clients has helped improve our overall customer satisfaction. -
“Streamline Communication, Maximize Results”
ExpertCallers has been a reliable partner for our communication needs. Their team is professional, organized, and always ensures that customer interactions are handled smooth. We had a great experience working with ExpertCallers. Their agents are knowledgeable and know how to communicate effectively with customers, which helped improve our client satisfaction. -
The professionalism
The professionalism of their agents and how well they communicate with customers. They represent businesses very well and handle calls with confidence and clarity. What impressed me most was their quick response time and the way they manage customer interactions smoothly. Their team is very organized and reliable. -
Transparent Communication and Reporting
One of the biggest advantages of working with ExpertCallers is their transparent communication. We receive detailed performance reports and regular updates that help us evaluate progress. Their team is always open to feedback and quick to implement improvements. This collaborative approach has built strong trust and long-term partnership value.