Evateck Verified Company

Evateck is a Business Process Outsourcing (BPO) partner for growing tech companies and online businesses. We run the operations that scale your company — so you can grow without scaling in-house headcount. From customer support to back-office, content moderation, KYC and data operations, Evateck builds a team around your processes, plugs into your tools, and delivers measurable outcomes.

What we run for you

Customer Operations — ticketing, retention, technical support, and account management run inside your CRM and helpdesk stack, across live chat, email, phone, and social, with measurable KPIs.

Back-Office Operations — invoices, reconciliation, document processing, and admin workflows handled by trained teams with a built-in QA layer.

Content Moderation & Review — 24/7 review at scale, from marketplace listings and image moderation to community moderation, with structured escalation and quality guardrails.

KYC & Verification — identity verification, onboarding, and compliance review workflows, trained on the tools and rules you already follow.

Data Entry & Processing — structured, QA-checked data operations at scale: enrichment, cleanup, migrations, and ongoing pipeline work.

Multilingual Operations — native and C1-level teams across 40+ languages, ready to run any process in your customers' language, not just yours.

How we work

Evateck teams are hand-picked and trained on your brand, tools, and standards. We map your workflows and SLAs up front, then get you live in under two weeks. Engagements are flexible and month-to-month with no long-term lock-in — you can start with as few as two agents and scale up or down as your volume changes. Every engagement includes a built-in QA layer and transparent KPI and SLA reporting. By combining automation for high-volume work with empathy-driven human support, we help businesses respond faster and raise customer satisfaction while lowering operational costs by up to 80%.

Security and compliance

Security is built in. Our processes are ISO 27001-aligned and GDPR-ready, so sensitive data stays protected at every step.

Industries we serve

Evateck supports SaaS and technology, e-commerce and retail, fintech and financial services, healthcare, iGaming, transportation and logistics, travel and hospitality, and online education.

Evateck — the operations partner for growing businesses.