SupportYourApp Verified Company

WilmingtonUnited States

SupportYourApp has multiple offices.
The head office is in Wilmington, United States

Founding Year 2010
Team Size 1,000-9,999
Cost of Services $$$$$ <$30/h

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support and CX services to growing companies around the globe. SupportYourApp started as an in-house customer support department and grew into an independent business with Daria as the CEO in just 3 years.

Originally founded in Kyiv, Ukraine, today SupportYourApp is an international company featured on the TOP customer support providers in the world list.

Today SupportYourApp has:

  • 8 international hubs (Latin America, Central Europe, Eastern Europe, North Africa, West Africa, Southern Africa, Middle East and South-East Asia)
  • Over 1200 people on a team (over 2000 if speaking about SUP Group)
  • Over 250 clients from over 30 countries
  • Over 60 operational languages
  • PCI/DSS L1 Service Provider
  • ISO/IEC 27001:2013 certification
  • GDPR-, CCPA-, and HIPAA-compliance

Our services include, but are not limited to:

  • Customer support (Front desk, Tier 1)
  • Technical support (Tier 1-3) 
  • Social media customer service
  • CX services
  • Al-powered support teams
  • System setup and Integration
  • Reception desk services
  • Back-office services (data entry, content moderation & enrichment)
  • KYC and ID verification
  • Data annotation
  • Staff augmentation (web & software developers, UX/UI designers, QA)

SupportYourApp at a Glance

Who Founded SupportYourApp?

How many projects a year does SupportYourApp deliver?

What is SupportYourApp average cost per project?

What are SupportYourApp company values?

Profile strength: Average

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Average is better than “below average”, but not “good”, at least not on TechBehemoths. SupportYourApp is one of those companies that might deliver some projects, but are not convincing enough. For this reason, their profile strength is average. Advice: get in touch with SupportYourApp if you have a great intuition. Otherwise, go the extra mile and find a slightly better ranking company. We have 5,000 strong and excellent ones from a total of 43,000+.

Locations

HEADQUARTERS

1007 North Orange Street
Wilmington 19801
United States

Other locations

Milutina Milankovića 9ž
Belgard 11070
Serbia

Libertador Avenue 2442, 4th Floor, Olivos
Buenos Aires B1636
Argentina

Speciality

Main Services Focus
  • IT Managed
  • IT Consulting
  • Voice
  • Non-Voice BPO

Client Focus

  • 40% - Mid-market ($1M - $10M)
  • 30% - Small Business ($500k - $1M)
  • 30% - Enterprise (>$10M)

Industry Focus

  • Business services
    20%
  • eCommerce
    20%
  • Information technology
    20%
  • Automotive
    10%
  • Financial services
    10%
  • Health Care & Medical
    10%
  • Hospitality & leisure
    10%
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SupportYourApp Stats
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You can learn more about company stats on TechBehemoths in this article.

General

How SupportYourApp compares to other companies based on profile strength?

See how SupportYourApp is positioned among 22033 companies from United States based on profile strength. An average rate is fine, but could definitely be better for a bit more credibility.

Pricing

How much does SupportYourApp charge for their services compared to other companies in United States and Wilmington?

SupportYourApp charges under $30/hour, meaning that the cost of their services in United States is very affordable. Is this a great cost optimization or something we don't know? Not sure, but it is both exciting and challenging to bet on a lower-priced service. Is it worth it or not - your due diligence will answer this question..

Services

How many services does SupportYourApp provide compared to other companies?

SupportYourApp covers 18 services in their current region or area. This means that the company offers a above average range of services compared to their competitors. Good call. They offer a wide range of services which is a great finding. This way they might cover more things during the project.

Year

When was SupportYourApp founded?

SupportYourApp was founded in 2010. According to TechBehemoths data, 482 companies were founded in United States in that year. Compared to other companies, SupportYourApp is veteran in the market. What can be added here? A very experienced company, which most of the time works with bigger clients or long-term projects. If you are one of these - don't think twice and contact them.

No Service Reviews yet
TechBehemoths Tip:

Every company has its start. These guys don't have any reviews yet, but you may give them a chance. They could excel, to make you a happy client. But, you may also consider other companies, with a proven track record too. To be safe.

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