SupportYourApp Verified Company
SupportYourApp has multiple offices.
The head office is in Wilmington, United States
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support and CX services to growing companies around the globe. SupportYourApp started as an in-house customer support department and grew into an independent business with Daria as the CEO in just 3 years.
Today we are an international customer service outsourcing company providing 24/7, omnichannel, scalable support to growing clients across the globe — helping them reduce operational costs and boost CSAT. Our clients can focus on growing their business while we handle their support.We have experience providing customer care outsourcing services to 250+ clients in more than 30 countries across SaaS, healthcare, fintech, eCommerce, gaming, retail, and other industries.
Companies like MacPaw, Whitebit, Softorino, and Happeo choose to work with us.
Why Companies Outsource Their Customer Support to Us:
- Over 15 years of experience
- Over 1200 professionals on a team
- Over 60 operational languages
- PCI/DSS L1 Service Provider
- ISO/IEC 27001:2013 certification
- GDPR-, CCPA-, and HIPAA-compliance
- AI chatbot automating up to 80% of common requests
- Refined processes of onboarding, learning, and human development
- Customer-focused consultants with exceptional language skills
How We Deliver Exceptional Customer Service Support:
We provide round-the-clock B2C and B2B customer service across multiple channels
Our flexible, scalable teams are tailored to your business needs
AI technology helps us deliver faster responses
We Offer a Wide Range of Services, including:
- Customer support (Front desk, Tier 1)
- Inbound call center services
- Technical support services (Tier 1-3)
- IT support services
- Social media customer services
- CX services
- AI-powered support teams
- System setup and Integration
- Reception desk services
- Back-office services (data entry, content moderation & enrichment)
- KYC & ID verification
- Data annotation
- Staff augmentation (web & software developers, UX/UI designers, QA)Our cost-effective support solutions have helped our clients achieve up to 115% in annual savings. By combining AI technology with expert human consultants, we have enabled 3.4x faster response times.
SupportYourApp at a Glance
Who Founded SupportYourApp?
How many projects a year does SupportYourApp deliver?
What is SupportYourApp average cost per project?
What are SupportYourApp company values?
Profile strength: Above Average
SupportYourApp may be a strong company in its field, it has enough information, so you can get an idea about their experience and track record. However, they could have provided more details about their business. You can search for a stronger company in this niche or just give it a try. It might be worth it to get in touch with SupportYourApp.
Locations
HEADQUARTERS
221 W 10th Street
Wilmington 19801
United States +18889593556
Other locations
Milutina Milankovića 9ž
Belgard 11070
Serbia
Libertador Avenue 2442, 4th Floor, Olivos
Buenos Aires B1636
Argentina
Speciality
- IT Managed
- IT Consulting
- Voice
- Non-Voice BPO
Focuses & Technologies
- Claims Processing
- Writing & Content Creation
- Virtual Assistant
- Payment Processing
- Medical Billing
- Legal Outsourcing
- Data Entry & Processing
- Online Customer Support
- Customer Service (Email/Chat)
- Application Support
- B2B Appointment setting
- B2C Telemarketing & telesales
- Answering
- Customer support/experience
- Inbound appointment scheduling
- Order processing/ Direct response support
- Virtual Receptionist
- Help desk
Client Focus
Industry Focus
- Business services
- eCommerce
- Information technology
- Automotive
- Financial services
- Health Care & Medical
- Hospitality & leisure
SupportYourApp Stats ! You can learn more about company stats on TechBehemoths in this article.
How SupportYourApp compares to other companies based on profile strength?
See how SupportYourApp is positioned among 20920 companies from United States based on profile strength. An above-average rate means the company has all it needs to deliver a project
How much does SupportYourApp charge for their services compared to other companies in United States and Wilmington?
SupportYourApp charges under $30/hour, meaning that the cost of their services in United States is very affordable. Is this a great cost optimization or something we don't know? Not sure, but it is both exciting and challenging to bet on a lower-priced service. Is it worth it or not - your due diligence will answer this question..
How many services does SupportYourApp provide compared to other companies?
SupportYourApp covers 18 services in their current region or area. This means that the company offers a above average range of services compared to their competitors. Good call. They offer a wide range of services which is a great finding. This way they might cover more things during the project.
When was SupportYourApp founded?
SupportYourApp was founded in 2010. According to TechBehemoths data, 453 companies were founded in United States in that year. Compared to other companies, SupportYourApp is veteran in the market. What can be added here? A very experienced company, which most of the time works with bigger clients or long-term projects. If you are one of these - don't think twice and contact them.
Portfolio
Reviews
Write a ReviewEvery company has its start. These guys don't have any reviews yet, but you may give them a chance. They could excel, to make you a happy client. But, you may also consider other companies, with a proven track record too. To be safe.