There are 1 Companies in El Salvador
that provide Non-Voice BPO Services!

El Salvador is a small, densely populated country with roughly one-third of its inhabitants living below the poverty line. The country has faced the challenge of trying to diversify its economy and develop new sectors for growth. Inflation has remained low, and the government has promoted an open trade and investment environment. 

The technology sector in El Salvador is small but growing. While it’s still very much in its initial phases, there does seem to be some push to expand the IT sector in order to develop the country further. Here are five facts about the technology, business, and entrepreneurial landscape in El Salvador.

The Internet penetration rate in the country rose from 1.2% in 2000 to 33.82% in 2017. Furthermore, there are now 1.46 mobile phones for each person in El Salvador. The digital presence in El Salvador is low but these numbers signal growth in the country.

Why you should work with Salvadorian IT companies

Even though internet penetration is so low in El Salvador, the growing trend of coverage reveals that more and more companies will rise and contribute significantly to the local economy. As a matter of fact, IT could be the key that releases the country from poverty, and local communities understand this very well. 

While the number of software companies grows, so does the number of professionals in this field - which can mean only one thing -  the level of services provided by Salvadorian agencies are not as low as expected since many skilled workers came from other BPO companies with a certain level of knowledge and experience.

At the same time, it’s good to understand that working with a Salvadorian software company could also support a noble cause. And a partnership with a local company for small projects could be a good idea and a nice experience. 

What to be aware of when working with Salvadorian IT companies

Undeveloped IT infrastructure, lack of workforce, and as well a low level of internet penetration in the country barely make El Salvador a tech hub at all. With almost no IT company and the existing ones being small and undeveloped - almost everything can happen. Either it’s a miracle or a failed project, it all depends on what company clients chose. 

How reliable are Salvadorian IT companies

Almost no data is available for how reliable are Salvadorian IT companies and software agencies. No reviews, lack of a portfolio, and unclear range of services provided make us here at Tech Behemoths only to recommend you do custom research when working with a Salvadorian digital agency. 

How does the Salvadorian IT industry relate to the neighboring countries?

Comparing an industry of a country with others assumes the existence of such things. In 2020, the Salvadorians are still building from scratch such an industry, which assumes that the country will go straight into digital revolution 4.0.

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

• To streamline its operations
• To increase productivity
• To reduce their costs, given that they do not need so many resources
• To improve customer satisfaction
• Often provide 24/7 support, making it possible to respond to clients in different time zones
• Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

• First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
• Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
• Find out about quality assurance processes which are also important to ensure accuracy and efficiency
• Ask about their technology and infrastructure for efficient service delivery
• Check data security measures and compliance with industry regulations
• Evaluate pricing models and cost structures in relation to the value and affordability they offer
• Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.