Explore Top Non-Voice BPO Companies in United States
American Fork, United States Head office in: United States
UP Creative, Inc. is the premier provider of global outsource technology solutions. With 200 employees globally, we offer in-house teams for programmi...
Who We Are AUCom is a cloud PBX system that revolutionizes business communication with instant scalability, supporting unlimited users seamlessly....
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AppMakery is a startup app development company that helps tech companies from idea stage to post revenue stage! We have a seasoned group of programmer...
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M3PCS is a Texas based company specializing in the development and implementation of Online Business and Marketing Strategies. We focus on comprehensi...
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The MetroMax Group is a conglomerate with a series of Group Companies and Joint Ventures in the Logistics domain. We cover the end-to-end spectrum...
Foxibe Innovations is one of the most prominent providers of revenue cycle management and medical billing outsourcing services. Our clients in the hea...
Hitech BPO is a premier Business Process Outsourcing (BPO) service provider headquartered in India. With a rich history spanning over 30 years, Hitech...
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We are a Messenger Marketing Automation studio specializing in strategy and implementation of your full customer journey, tech integrations, and of co...
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Dream Team Digital Marketing is a full-service digital marketing agency that works with brands to strategically implement: digital marketing campaigns...
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Label Your Data is a trusted provider of high-quality data annotation services across various industries, including Automotive, Robotics, Fintech, Hea...
LBS is an industry-leading laboratory billing service company. We've been helping laboratories sky-rocket revenue while others are struggling to m...
Jindal Healthcare provides healthcare management solutions with RCM, medical billing & coding services, patient access, denial management services...
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BBC Global Services is the leading live chat outsourcing company in New Jersey. We are an award-winning live chat outsourcing company and call center....
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California, United States Head office in: India
TecAvy is an innovative and service-oriented company specialized in Remote Workforce and Outsourcing Solutions. TecAvy is the one-stop solution for al...
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Book Publishing Spot is a growing organization with the aim to publish books on credible online platforms. We value our customer's time by being e...
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Nisium was founded to empower small business owners with an affordable approach to access premium tools and services to compete with large corporation...
A team of interactive designers, developers, copywriters, and virtual assistants. We approach your problems in a way no other agency does. We build a...
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Strategy + Creative = Badger & Pen content marketing. Our team is made up of great individuals that each bring their talents and determination to...
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The Virtual Link has been in business since 1997 providing marketing and administrative assistance for small businesses and busy entrepreneurs. Our se...
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Culium is a digital ad agency with an online marketing blog for small businesses. Helping small businesses' online marketing (Email marketing, Social...
Wexford, United States Head office in: United States
Integra Global Solutions Corporate Website. Need help to support and grow your business? Don't look elsewhere, we are a BPO KPO and an IT service prov...
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Looking to outsource call center services? Hit Rate Solutions offer the best call center services in the Philippines, California, Ontario, New York, L...
Your ideas. Our words. More than 35 years of writing and content marketing experience. We build online brands for our clients. We’re writers and inter...
MCVO Talent Outsourcing Services
Deerfield, United States Head office in: Philippines
MCVO Talent Outsourcing Services is a BPO/offshore company in the Philippines with a sales and management office in IL, Chicago, USA and a full-servic...
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ICT in the United States: General Profile and Insights
The United States has probably the most advanced software and information technology (IT) services industry in the world. More than 40 percent of the $5 trillion global IT market is in North America, primarily the United States. The industry accounts for $1.8 trillion of U.S. value-added GDP (more than 10 percent of the national economy) and 11.8 million jobs. According to CompTIA, there are more than 525,000 software and IT services companies in the United States.
The average net salary of a web developer in the US is around $5000 with a $2000 annual prize. On the other hand, the hourly rate is nearly $32, which makes it one of the best-paid jobs in the world within the IT industry.
Why Should You Work With American Web & Software Companies
U.S. software companies operate in a mature, harmonized market and have a reputation for producing reliable and effective solutions that accelerate quickly to the marketplace. International companies in the industry have shown interest in the U.S. market because of its strong intellectual property rights laws and enforcement. U.S. companies lead the world's packaged and custom-software markets and are competitive in nearly all other market segments with a stable overseas market share.
What You Should be Aware of When Working With an US-based ICT Company
Having a large IT market has both advantages and disadvantages. While offering a wider variety of IT companies to choose from is one of the biggest advantages the U.S. has to offer, the challenge for potential clients and partners of the U.S.-based web & IT companies is that the industry development is not equally distributed to all states and cities. This is why it’s good to have in mind the most important U.S. IT hubs and focus on choosing the best suitable one depending on your needs.
How Reliable are US-based IT Companies
Based on a report delivered by CompTIA in 2020, the changes in the global IT market that make competition in this area tougher, U.S. companies will focus more on three development pillars:
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Training and Certification of professionals in their existing tech skills
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Training and Certification of professionals in new tech skills
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Career growth and project management.
This means that the market is saturated with the workforce and there is a small probability that companies will increase their hiring rate for new professionals. However, intensive and extensive skills development of U.S. tech professionals will increase the capacity and attractiveness of U.S. IT companies and web agencies. Additionally, this will improve the already well-developed abilities to deliver high-end products and services in the IT field
How Does the US IT Industry Relate to the Neighboring Countries
Considering that the US has probably the most developed IT infrastructure, the industry will keep its position for at least 3 years. On the other hand, the rising numbers of IT companies from Canada and Mexico come in contrast with what US companies have to offer. In other words, clients still have to choose between US companies and neighboring countries as the offers differ in quality and ways of executing projects.
Overall, the US IT industry is in leading positions in different sectors, and combined with an authentic business culture will probably continue to keep its attractiveness. Although companies from the U.S. are flexible and are always adjusting to market requirements, the global market still remains unpredictable which may lead to significant changes in the far future.
What is Non-Voice BPO and what are its benefits for your projects?
Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.
The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.
Non-voice BPO services help companies:
- To streamline its operations
- To increase productivity
- To reduce their costs, given that they do not need so many resources
- To improve customer satisfaction
- Often provide 24/7 support, making it possible to respond to clients in different time zones
- Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities
These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.
Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:
- First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
- Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
- Find out about quality assurance processes which are also important to ensure accuracy and efficiency
- Ask about their technology and infrastructure for efficient service delivery
- Check data security measures and compliance with industry regulations
- Evaluate pricing models and cost structures in relation to the value and affordability they offer
- Assess their communication channels and willingness to maintain a close collaboration
By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.
There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.
We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies.
Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.