Tazriel Verified Company

Tazriel (tazriel.com) is a U.S.-registered, fully offshore technology delivery partner for companies that need senior-level IT support and automation without the associated overhead. Our delivery team works out of Addis Ababa, Ethiopia, eight hours ahead of U.S. Eastern Time. Submit a ticket at the end of your day the fix is often waiting when you log back in.

We work across three areas. IT and Tech Support covers helpdesk operations, infrastructure troubleshooting, and systems administration for startups and SMBs that don't have the headcount to staff this internally. Customer care operations cover support delivery, from ticket handling to full queue management, built to scale with your headcount rather than lock you into rigid seat-based pricing. Corporate technical automation goes deeper: we build and administer workflows on Microsoft Power Platform, develop low-code applications on Mendix, and manage Cvent event platform administration for organizations running high-volume event programs.

A freelancer disappears when they are sick, on vacation, or buried in someone else's project. Tazriel splits the work across people: your automation builds don't stall because the person handling your support queue is busy, and vice versa. We work on ongoing retainer terms, not one-off project quotes, so the relationship doesn't reset every time you need something new done.

We're onboarding clients across these service delivery lines now and building our case history platform by platform. If you need IT support, customer care, or platform automation handled by a team that is structured to scale and direct to work with, get in touch.