Top Customer Service Verified Company
Top Customer Service has multiple offices.
The head office is in Independence, United States
We have spent the past decade delivering exceptional service experiences for startups, scale-ups, and Fortune 500 brands across the globe.
We are an award-winning customer experience company trusted by industry leaders like Lenovo, DoorDash, ClassPass, and Getaround. From e-commerce and SaaS to fintech, travel, and healthcare, we’ve powered billions in revenue, retained millions of customers, and helped high-growth businesses scale from startup to enterprise.
What We Deliver:
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24/7 Multilingual Customer Support
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Technical & Tiered Product Support
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Inbound & Outbound Call Handling
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Sales & Revenue Growth Campaigns
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AI-Augmented, Omnichannel Engagement
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Trust & Safety, Monitoring & Back Office Operations
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Dedicated Virtual Assistants & Staff Augmentation
With over 100 million customer interactions handled, we don’t just answer questions — we create loyalty, protect brand equity, and drive measurable growth. Whether you need one trained agent or a fully managed support team, we scale fast, integrate smoothly, and treat your brand like our own.
We're not just support agents — we're growth partners in your customer journey.
✔ Proven results across 15+ industries
✔ 24/7/365 global support coverage
✔ Fluent in 12+ languages
✔ Trusted by brands with $1B+ in combined revenue
✔ High CSAT, low churn, faster response — always
If you're ready to level up your customer experience with a fast, flexible, and results-oriented team, let’s talk.
We’re just getting started on Clutch, but our work speaks for itself.
Top Customer Service at a Glance
Who Founded Top Customer Service?
How many projects a year does Top Customer Service deliver?
What is Top Customer Service average cost per project?
What are Top Customer Service company values?
Profile strength: Excellent
TOP! Top Customer Service is one of those reputable companies that have a strong profile on TechBehemoths. Based on their experience, client references, testimonials, portfolio, you can rely on their competence. You can confidently contact them and send your project inquiry. Top Customer Service is ranked in the top 39% among all 43,000+ IT companies on the platform.
Locations
HEADQUARTERS
2418 South Whitney Avenue, Independence, 64057, United States
Independence 64057
United States +18889730077
Other locations
71-75 Shelton Street, Covent Garden
London WC2H 9JQ
United Kingdom
Level 5, 115 Pitt Street
Sydney NSW 2000
Australia
10 Rue de la Paix
Paris 75002
France
Level 7, 1 Queen Street
Auckland 1010
New Zealand
100 King Street West
Toronto M5X 1C9
Canada
Office 1204, Prism Tower, Business Bay
Dubai 10000
United Arab Emirates
Herengracht 420
Amesterdam 1017
Netherlands
Speciality
- Human Resources
- IT Staff Augmentation
- B2B Lead Generation
- Rail Freight
- Customs brokerage
- Contract Manufacturing
- Corporate Training
- Non-Voice BPO
- Voice
- Business Consulting
- ECM Consulting
- CRM Consulting
- Email Marketing
- Fulfillment
- ERP Consulting
- Unified Communications Consulting
- Content Marketing
- Direct Marketing
- Logistics & Supply Chain Consulting
- SMM
- Transcription
- SEO
- Digital Marketing
- IT Consulting
- IT Managed
- Finance & Accounting Outsourcing (FAO)
- Affiliate Marketing
- Conversion Optimization
- Marketing Strategy
Focuses & Technologies
- Direct mail
- Telemarketing
- Other direct marketing
- Facebook Advertising
- Influencer Advertising
- Instagram Advertising
- LinkedIn Advertising
- Snapchat Advertising
- Twitter Advertising
- Pinterest Advertising
- Tik Tok Advertising
- Reddit Advertising
- Content development
- Link earning & development
- Local search
- Mobile optimization
- Multilingual
- On site optimization
- Reputation management
- Adobe CRM
- ExactTarget
- Hubspot
- IBM CRM
- Marketo
- Microsoft Dynamics CRM
- NetSuite CRM
- Oracle CRM
- Responsys
- RightNow
- Sage CRM
Client Focus
Industry Focus
- Health Care & Medical
- Other industries
- Advertising & marketing
- Utilities
- Transportation
- Telecommunications
- Retail
- Real estate
- Politics
- Non-profit
- Media
- Manufacturing
- Legal
- Information technology
- Hospitality & leisure
- GPS, Navigation & GIS
- Government
- Gaming
- Gambling
- Energy & natural resources
- Education
- eCommerce
- Dental
- Consumer products & services
- Business services
- Automotive
- Arts, entertainment & music
- Financial services
Top Customer Service Stats ! You can learn more about company stats on TechBehemoths in this article.
How Top Customer Service compares to other companies based on profile strength?
See how Top Customer Service is positioned among 22202 companies from United States based on profile strength. An excellent rate means that you can trust this company and initiate successful partnerships.
How much does Top Customer Service charge for their services compared to other companies in United States and Independence?
Top Customer Service charges between $30 - 70/hour, meaning that the cost of their services in United States is below average. This is perhaps a sweet spot. A well-optimized cost structure. It could definitely be a win in the end, but don't forget about your due diligence before hiring..
How many services does Top Customer Service provide compared to other companies?
Top Customer Service covers 116 services in their current region or area. This means that the company offers a high range of services compared to their competitors. That's great, but do your due diligence before. Too many services are also tricky. It might be that the company is a superstar indeed, but at the same time, they could be overwhelmed with just a little of everything.
When was Top Customer Service founded?
Top Customer Service was founded in 2010. According to TechBehemoths data, 454 companies were founded in United States in that year. Compared to other companies, Top Customer Service is veteran in the market. What can be added here? A very experienced company, which most of the time works with bigger clients or long-term projects. If you are one of these - don't think twice and contact them.
Portfolio
Reviews
Write a ReviewFrom 49 reviews
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Professional, Efficient, and Customer-Focused
Working with TCS has been a game changer. They manage our inbound calls, bookings, and customer service with precision and care. Their team understands urgency, handles concerns smoothly, and ensures customers feel valued. Our workflow is smoother and our conversions are stronger thanks to their outstanding support. -
Consistently High-Quality Customer Support
TCS transformed how we handle customer communication. Their trained agents respond quickly, resolve issues efficiently, and maintain a professional tone with every interaction. Our clients appreciate the seamless experience, and we’ve noticed a marked improvement in satisfaction and repeat bookings. Dependable, skilled, and truly committed to excellence. -
Scalable, Professional, and Highly Effective
During busy periods, TCS handled increased workload effortlessly. Their consistency, service quality, and responsiveness make them a standout support partner. -
Consistent Excellence in Service Delivery
We rely on TCS because they never compromise on quality. Their team is proactive, organized, and always customer-focused. Our operations run smoother thanks to their expertise. -
High-Quality Customer Support Execution
TCS manages our inbound and outbound communication flawlessly. Their professionalism and efficiency have enhanced both customer trust and revenue growth. A truly valuable partnership. -
Reliable and Results-Oriented Team
Since onboarding TCS, we’ve seen major improvements in our customer engagement. Their structured follow-ups and effective conversations ensure better retention and conversions. Highly dependable team. -
Exceptional Communication and Customer Handling
The TCS team understands customer expectations perfectly. Their tone is always friendly and confident, and their handling of inquiries is seamless. We truly value their partnership. -
Driving Real Business Growth Through Service
TCS has improved our operational flow tremendously. They handle every customer interaction with respect, clarity, and professionalism. Our booking success is now better than ever. -
Performance You Can Count On
Partnering with TCS has strengthened our customer support operations. Response times are better, communication is clearer, and conversions have improved. They operate like an extension of our in-house team. -
Excellence in Every Customer Touchpoint
TCS consistently demonstrates professionalism and expertise. Their structured approach, friendly communication style, and commitment to results have significantly improved our customer satisfaction. -
Fast, Effective, and Highly Skilled
Our support operations are now smoother than ever thanks to TCS. Calls are handled promptly, inquiries are managed with care, and customers receive clear guidance. A great investment for our business. -
A Team That Cares About Customer Experience
TCS brings professionalism, intelligence, and empathy to every conversation. Our customers enjoy interacting with them, and our conversion metrics clearly show the impact. Truly outstanding service.