There are 12 Companies in South Africa
that provide Survey Related Services!

The level of IT spendings in South Africa is forecast to increase at a higher pace than the economy in 2020. Although the general state of the economy has a direct impact on the growth of the ICT sector, its customers continue to invest in technology and the sector consistently shows a growth rate that is higher than GDP. 

Cybersecurity is a high priority, with global statistics indicating that South Africa is the third most targeted country in the world for cyber-attacks. Alleged IT-related procurement irregularities revealed through a number of commissions of inquiry and investigations continue to affect the reputation of some industry players. It is estimated that there are over 13,000 IT companies and over 3,000 electronics companies in South Africa with the vast majority being small companies employing less than 50 people according to Globe-News Wire.

Why working with a South African IT company

New and growing trends will provide significant opportunities for small and large players in the sector. These include growth in telecommunications, data center revenues and artificial intelligence, and the internet of things, where start-ups are expected to lead innovation. Digital transformation to improve customer experiences and online purchasing, fintech banking, blockchain, augmented reality and virtual reality are some of the technologies that will disrupt the South African ICT industry in 2019. 

The industry is characterized by consolidation and convergence of companies within the IT sector, and between companies in the IT and telecommunications sectors.

What you should be aware of when working with South-African IT companies

The growth projections of the IT market could be higher were it not for certain factors that seem to constrain it, including the cost sensitivity of customers, low expenditure by the public sector, market maturity, and bigger companies sourcing directly from the original equipment manufacturers. 

 IT market growth is also impeded by bigger companies that bypass IT vendors and go directly to OEMs for products and services. This impacts negatively on smaller companies that provide niche services within the broader IT sector. 

How reliable are South African IT companies

Despite the challenges facing the IT sector, its products and services have become part and parcel of everyday business and social life. The fast pace of innovation helps the sector to remain relevant while shaping the future of business and society. 

How does the South-African IT industry relate to the neighboring countries?

The South African IT market, comprising of hardware, packaged software and IT services submarkets, is regarded as one of the most developed and sophisticated within the continent. South African IT companies rank among world leaders in areas such as mobile software, electronic banking services, pre-payment, revenue management, fraud prevention systems, and the manufacture of set-top boxes according to a report provided by the South-African Department of Communications. 

Surveys involve collecting data from a target audience by asking questions on a concrete topic. Surveys are aimed for a variety of purposes such as market research and customer satisfaction.

Collected data are used to identify potential customers, their needs, and preferences, as well as define and develop marketing strategies, and evaluate brand awareness.

According to recent studies, the global market research industry is expected to reach $90 billion by 2025. Also, it was found that surveys are the most popular method of market research, accounting for 42% of all market research.

There are a variety of ways to conduct surveys. Here are a few of them:

• Online surveys

• Phone surveys

• Mail surveys

• In-person surveys

The method you will opt for depends on the specific needs of your market research project.

Surveys can be used by businesses of all sizes, from small startups to large corporations. They can also be used by government agencies, non-profit organizations, and educational institutions.

As usually surveys are conducted by 

1. Market research companies/marketing consultants 

2. Businesses themselves

If you prefer the first option, you may query how to choose the right survey provider. 

There are a few things to keep in mind the company’s:

• Experience and expertise in market research

• Track record of success

• Methodology and approach to market research

• Communication style

• Cost

There are more than 299 companies that provide survey services on the TechBehemoths platform, that are happy to help you measure customer satisfaction, brand awareness, and other marketing metrics your business needs. Just find the best one for you. 

• Use a filter, to select the company by locations, reviews, prices, and more

• Or, submit your project and our team will choose the right company for you.

Also, we invite you to discover TechBehemtoh's latest survey conducted in May 2023, which gathered responses from 2,542 IT companies across 57 countries and territories. Read more about Digital Marketing Channels and Tools and find out more about survey results.