There are 3 Companies in Poland
that provide Virtual Receptionist Services!

Polish IT industry is one of the most important sectors of the national economy, with high fundamental principles and future growth prospects. Some aspects like state budget compensation, the specialist available or the rapid development of the market are influencing the industry. The country is also one of the winners when it comes to the global financial crisis, which helped it to offer products and services that have been short lately – economic stability. That is the main reason why companies started to be interested in the Polish market.

According to salary explorer, the average salary of a Polish web developer is around $1520/mo. On the other hand, the hourly rate of a Polish web developer is estimated to be around $7,20, which makes Poland a good destination for cheaper IT services and as well, a favorable country for sourcing out human resources and IT professionals. 

Why work with a Polish IT company

Out of many reasons why Polish companies are worth working with, two of them are considered the most important. 

First of all the increasing market demand combined with the presence of tech giants such as IBM, Microsoft, HP or Google contributed to Polish IT culture and development and increased the competitiveness of the country’s IT companies in Europe. 

The second reason lies in the abundant human resources, which come in contrast with the neighboring countries. The number of IT professionals and web education in the country shaped the IT companies based in Poland as accessible and easy to handle. 

What you should be aware of when working with Polish-based IT companies

On the other hand, the cheap hourly rates of Polish IT professionals made the country a great destination for outsourcing, leaving for local companies not too much space where they could afford to provide higher quality IT services. 

Are Polish IT Companies reliable?

Polish IT Companies invaded the European market with offers to beat, offering the full-service range in web design and development, app, software engineering, and marketing for prices that are twice, or even three times lower than the average. 

Although not all Polish professionals can provide services they are promoting, most of them do, but most of the time the quality is proportional to prices, which tells a lot about the reliability of Polish companies. Nonetheless, Tech Behemoths recommends studying the market and connecting with as many as possible companies to find the one that suits you, just like in the case of any other country. 

How Polish IT infrastructure relates to the neighboring countries

With abundant labor force and tech professionals, as well as having lower prices than the western neighbouring countries, Poland IT industry is a strong regional competitor, connecting Eastern Europe with Western Europe, both geographically and by value. Reported to Ukraine, Poland has way more market opportunities and geographical advantage, attracting more companies in the IT industry. On the other hand, most Polish IT professionals are being outsourced by German companies due to higher salaries and opportunities, which reveals that the country’s infrastructure has to progress until it will be able to keep the workforce inside its borders. 

Overall, due to progress in the IT industry, Poland has the potential to become not only Europe’s largest tech hub but also, one of the most skilled ones. 

A virtual rece­ptionist is software designed to e­nsure that every custome­r call receives prompt atte­ntion and assistance. These inte­lligent systems handle incoming calls, addre­ssing basic customer requireme­nts such as appointment scheduling, call routing, and providing nece­ssary account information. 

Virtual receptionists can be customize­d to fit specific companies or industries, offe­ring support in multiple languages. The most advance­d solutions excel in obtaining customer de­tails swiftly and engaging in lifelike conve­rsations to simulate a genuine inte­raction.

Over 90% of customers believe that an immediate response is essential when they have questions or issues. Virtual receptionists can help businesses meet this demand. 

Key advantage­s of virtual receptionist 

A carefully chose­n virtual receptionist or top-tier answe­ring service can greatly be­nefit your business. If you're conside­ring utilizing a virtual receptionist, there­ are a few key advantage­s an answering service should provide­.

• Improve customer experience

• Free up internal resources

• Deliver support 24/7

• Streamline appointment schedules

• Appear more professional

Most important features in a virtual receptionist service

The available features of a virtual receptionist vary depending on the answering service utilized. Here are some key features:

• Automated receptionist

• Live answering

• Message taking

• Directing and transferring calls

• Booking appointments

• FAQs

• Response time

• Availability schedule

Small businesses should consider asking about the internal processes of a virtual receptionist or answering service provider, including their staff recruitment process. Opting for a virtual receptionist service can enhance the professionalism of your business and make the inquiry process more efficient.