There are 1 Companies in France
that provide Virtual Receptionist Services!

France’s information technology services market is expected to grow from over $41 billion in 2016 to over $44 billion in 2020.

France's IT services market is the sixth-largest in the world. It currently occupies around 4.4% of the global IT services market. The market value of IT services accounts for around 32% of the overall IT market in the IT services market grew at a CAGR of around 1.1% in the historic period and is expected to grow at a CAGR of around 1.5% in the forecast period.

Why should you work with a French IT company?

France’s biggest advantage in the region is the growing number of young professionals that are enrolled in the IT industry. In Western Europe, France has the lowest outsourcing rate and is relying on its own professionals mainly to provide the entire range of IT services. Along with the increasing number of human resources, the French IT infrastructure is among the leading in Europe and having these factors combined, France makes the third-largest IT sector in Europe with a share of 16% in 2019. 

What to be aware of when working with French IT companies

Good IT infrastructure, well-developed business culture and skilled professionals - France has it all to continue its IT growth in the following years. So, what’s the missing puzzle that makes France the third largest IT market in Europe and not the first?! 

Basically, the cultural differences and especially linguistic rigidity make French companies less attractive. In this way, the IT industry continues to rely on Francophone and French-speaking countries, but with good progress made especially by young companies and IT startups that started to stress more on development and growth and less on cultural aspects. 

How reliable are French IT companies

The strong business culture and tradition along with local specialties made French companies some of the most trustworthy in Europe, and as well in the world. Looking back at the European IT market share, France has an incontestable reputation and it attracts all types of businesses for having IT services done there, by local professionals. 

How French IT industry relates to the neighboring countries

With Germany and the UK in the leading positions, France’s IT industry continues to grow and possibly make a good challenge for the UK IT industry. After Brexit, a consistent number of IT companies flee from the UK and relocated to Germany, Ireland, and France, giving to the last chance to take second place in the European IT market share. In the long run, France’s IT industry has two big competitors - the UK and Spain which share the neighboring position in the European IT ranking. 

A virtual rece­ptionist is software designed to e­nsure that every custome­r call receives prompt atte­ntion and assistance. These inte­lligent systems handle incoming calls, addre­ssing basic customer requireme­nts such as appointment scheduling, call routing, and providing nece­ssary account information. 

Virtual receptionists can be customize­d to fit specific companies or industries, offe­ring support in multiple languages. The most advance­d solutions excel in obtaining customer de­tails swiftly and engaging in lifelike conve­rsations to simulate a genuine inte­raction.

Over 90% of customers believe that an immediate response is essential when they have questions or issues. Virtual receptionists can help businesses meet this demand. 

Key advantage­s of virtual receptionist 

A carefully chose­n virtual receptionist or top-tier answe­ring service can greatly be­nefit your business. If you're conside­ring utilizing a virtual receptionist, there­ are a few key advantage­s an answering service should provide­.

• Improve customer experience

• Free up internal resources

• Deliver support 24/7

• Streamline appointment schedules

• Appear more professional

Most important features in a virtual receptionist service

The available features of a virtual receptionist vary depending on the answering service utilized. Here are some key features:

• Automated receptionist

• Live answering

• Message taking

• Directing and transferring calls

• Booking appointments

• FAQs

• Response time

• Availability schedule

Small businesses should consider asking about the internal processes of a virtual receptionist or answering service provider, including their staff recruitment process. Opting for a virtual receptionist service can enhance the professionalism of your business and make the inquiry process more efficient.