There are 1 Companies in Belgium
that provide Virtual Receptionist Services!

The Belgian ICT market is considered to be mature and sophisticated, but still open and innovative. The market is highly competitive, but at the same time has opportunities for international trade, especially for small and medium-sized businesses.

Now, in 2025, the market of IT Services in Belgium is predicted to grow significantly to $10.08 Bn, with a CAGR for 2025 - 2030 equal to 3.06%, according to Statista. 

The average net salary of a Belgian web developer is estimated to be around 2,000 and 4,000 EUR monthly, with an hourly rate of 12 - 24EUR. This makes the Belgian IT industry one of the most expensive in Europe, but at the same time highly qualified due to IT education investment and government policies that support this economic pillar and its continuous development.

Why is It Worth Working With a Belgian IT Company?

Belgian web agencies and IT companies provide the full range of services required on the market. But also, companies focus and tend to develop several specific IT branches that have proved to be required both in the local and international markets. In this way, based on a study performed by Open Export, Belgian agencies are among the best in Europe in providing the following services: 

1. E-health
2. Fintech
3. Cybersecurity
4. Big Data
5. Digital and Social Marketing
6. ICT for education
7. E-Government

What to Pay Attention to When Working With Belgian-based Agencies

As it was mentioned from the very beginning, the Belgian IT industry is one of the most expensive in Europe. Also, Belgian agencies, like many Western countries, perform Business Process Outsourcing by recruiting human resources and professionals from cheaper countries.

Are Belgian Companies Reliable?

As one of Europe’s most popular IT hubs, Belgium is reachable almost exclusively to companies that can invest and survive in the market. The tough competition within its borders and also in the region, combined with high living prices, created a favorable environment for either big or serious companies. 

How Does Belgium's IT Infrastructure Relate to Its Neighboring Countries?

Even though Belgium has a well-developed IT infrastructure and supports the presence of all types of business entries on the IT market, the neighboring country’s IT capacities make a good competition and create similar or even higher opportunities for ICT. According to the Entrepreneur, Germany, the Netherlands, and France are the leading IT Hubs in Europe, alongside Belgium, which makes the first three a good alternative for IT startups and web projects. 

Belgium remains one of the most preferred and trusted countries in the world for IT innovation, web development, web design, and creative projects. 

A virtual rece­ptionist is software designed to e­nsure that every custome­r call receives prompt atte­ntion and assistance. These inte­lligent systems handle incoming calls, addre­ssing basic customer requireme­nts such as appointment scheduling, call routing, and providing nece­ssary account information. 

Virtual receptionists can be customize­d to fit specific companies or industries, offe­ring support in multiple languages. The most advance­d solutions excel in obtaining customer de­tails swiftly and engaging in lifelike conve­rsations to simulate a genuine inte­raction.

Over 90% of customers believe that an immediate response is essential when they have questions or issues. Virtual receptionists can help businesses meet this demand. 

Key advantage­s of virtual receptionist 

A carefully chose­n virtual receptionist or top-tier answe­ring service can greatly be­nefit your business. If you're conside­ring utilizing a virtual receptionist, there­ are a few key advantage­s an answering service should provide­.

• Improve customer experience

• Free up internal resources

• Deliver support 24/7

• Streamline appointment schedules

• Appear more professional

Most important features in a virtual receptionist service

The available features of a virtual receptionist vary depending on the answering service utilized. Here are some key features:

• Automated receptionist

• Live answering

• Message taking

• Directing and transferring calls

• Booking appointments

• FAQs

• Response time

• Availability schedule

Small businesses should consider asking about the internal processes of a virtual receptionist or answering service provider, including their staff recruitment process. Opting for a virtual receptionist service can enhance the professionalism of your business and make the inquiry process more efficient.