Simply Contact has multiple offices.
The head office is in Dnipro, Ukraine
Simply Contact is a top customer support outsourcing company offering multilingual and multichannel customer services globally.
Our goal is to simplify customer service for world-class brands by delivering KPI-driven contact centers in 18+ languages.
Our customers reduce up to 70% of costs compared to expenses on in-house contact centers while increasing the quality.
We are a trusted service provider for WizzAir, Metro Cash & Carry, Bolt, Yves Rocher, Fareportal, Blackcatcard, etc.
Profile strength: Poor
Simply Contact may not be a bad company, but the lack of a complete company profile (weak portfolio, no client reviews and incomplete services) raises some concerns. You should do good due diligence before contacting them. Alternatively, search for a better ranking company on the platform. There are over 4,000 companies with “strong” scoring.
Locations
HEADQUARTERS
Gagarin Ave. 77
Dnipro 49000
Ukraine +380933611958
Other locations
Bonifraterska 17
Warsaw 00-203
Poland
Speciality
- Non-Voice BPO
- Voice
- E-Commerce Development
- Finance & Accounting Outsourcing (FAO)
- Logistics & Supply Chain Consulting
Focuses & Technologies
- Other ecommerce systems
- Virtual Receptionist
- Order processing/ Direct response support
- Inbound appointment scheduling
- Customer support/experience
- Answering
- B2C Telemarketing & telesales
- B2B Lead Generation Call Center Service
- Claims Processing
- Online Customer Support
- Data Entry & Processing
- Legal Outsourcing
- Payment Processing
- Virtual Assistant
- Other Back Office
Client Focus
Industry Focus
- Hospitality & leisure
- eCommerce
- Government
- Information technology
- Financial services
- Transportation
- Other industries
Simply Contact Stats ! You can learn more about company stats on TechBehemoths in this article.
How Simply Contact compares to other companies based on profile strength?
See how Simply Contact is positioned among 949 companies from Ukraine based on profile strength. A poor rate is a red flag. It could be that the company is still great, but we advise doing some more research.
How much does Simply Contact charge for their services compared to other companies in Ukraine and Dnipro?
Simply Contact charges under $30/hour, meaning that the cost of their services in Ukraine is very affordable. Is this a great cost optimization or something we don't know? Not sure, but it is both exciting and challenging to bet on a lower-priced service. Is it worth it or not - your due diligence will answer this question..
How many services does Simply Contact provide compared to other companies?
Simply Contact covers 15 services in their current region or area. This means that the company offers a above average range of services compared to their competitors. Good call. They offer a wide range of services which is a great finding. This way they might cover more things during the project.
When was Simply Contact founded?
Simply Contact was founded in 2015. According to TechBehemoths data, 42 companies were founded in Ukraine in that year. Compared to other companies, Simply Contact is established in the market. Reliable. Most of the companies operating since then have gained valuable experience, learning from their mistakes and therefore help you with a great experience further on. You should feel in good hands with them.
Portfolio
Having now reviews yet might be ok to trust, but having no portfolio...it's a little risky. We highly advice to look for another company. Better safe than sorry.
Reviews
Write a ReviewEvery company has its start. These guys don't have any reviews yet, but you may give them a chance. They could excel, to make you a happy client. But, you may also consider other companies, with a proven track record too. To be safe.