There are 22 Companies in the United States
that provide Online Customer Support Services!
The United States has probably the most advanced software and information technology (IT) services industry in the world. More than 40 percent of the $5 trillion global IT market is in North America, primarily the United States. The industry accounts for $1.8 trillion of U.S. value-added GDP (more than 10 percent of the national economy) and 11.8 million jobs.
Discover Top IT Companies in the United States specialized in Online Customer Support and other related services. Find the best IT service providers for your projects.
Featured Companies in United States
This month, the following Online Customer Support companies managed to provide an outstanding service and support. It's worth taking a look.
What is ChatPandas?ChatPandas simplifies the complexity of omni-channel customer support so that your customers only experience seamless, dedicated at...
Arffy Technologies Private Limited Verified Company
Wyoming, United States Head office in: India
Arrfy Technologies Private Limited is a leading software company dedicated to providing a full spectrum of software-related solutions tailored to meet...
At Designslegend, we are helping our clients build lasting connections with their customers through compelling and innovative designs. We believe the...
Explore Top Online Customer Support Companies in United States
Eplanet is a leading BPO and IT company that provides innovative solutions to help businesses thrive in the digital age. Our team of experts leverages...
Renesent is the leading on-demand logistics platform that connects customers to a fleet of local independent carriers. Our platforms provide individua...
We are the leading Web and Software Design/Development company in USA, we are in the process of growing to all major cites in The United States Of Ame...
The Remote Group Verified Company
Delaware, United States Head office in: Philippines
Built out of the increasing need to outsource remote staff, services, and other business processes to clients all over the globe. The Remote Group is...
PBC has been delivering quality medical billing services to a multitude of healthcare providers for more than a decade. We started a little venture wi...
Team4eCom is a reputed name in the eCommerce product data entry and management arena, rendering custom solutions to global clients. Our value-based...
ShyftOff simplifies on-demand staffing for call centers. We’re a GigCX solution designed to solve contact center CX challenges. Businesses can s...
Burbank, United States Head office in: India
DeskXpand's help desk software provides a unified interface for managing multiple customers. A single place gives you access to all your current t...
Meet WiserBrand, an eCommerce intelligent team. We’re helping all-size businesses and industries to expand using advanced marketing, client-oriented d...
Louisville, United States Head office in: India
Our results-driven SEO and Online Advertising Campaigns generate, engage, and convert leads at scale. We also provide robust development services coup...
Wilmington, United States Head office in: Philippines
Digital Minds BPO Services is your outsourcing partner in the Philippines. We are a home grown and Filipino owned Business Process Outsourcing (BPO) c...
Services:
At Brand Connections, we connect the dots between you, your customers and the world of ever-changing consumer media consumption. People have never be...
Apex Global Mission: Redefine BPO industry by providing the best customer service management strategies to the worlds leading companies. We strive to...
TransForm Solution is one of the most professional, cost effective and robust companies offering strategic back end services. It made a modest beginni...
WHO I HELP Small Business Owners, Business Coaches, Realtors, busy Bloggers, Startups, Entrepreneurs and Marketing Agencies. Are you looking to reach...
Marketing Mercury is a top-rated digital marketing company comprising a team of talented and a bit geeky individuals who work diligently to deliver ta...
Jindal Healthcare provides healthcare management solutions with RCM, medical billing & coding services, patient access, denial management services...
Culium is a digital ad agency with an online marketing blog for small businesses. Helping small businesses' online marketing (Email marketing, Social...
Looking to outsource call center services? Hit Rate Solutions offer the best call center services in the Philippines, California, Ontario, New York, L...
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ICT in the United States: General Profile and Insights
The United States has probably the most advanced software and information technology (IT) services industry in the world. More than 40 percent of the $5 trillion global IT market is in North America, primarily the United States. The industry accounts for $1.8 trillion of U.S. value-added GDP (more than 10 percent of the national economy) and 11.8 million jobs. According to CompTIA, there are more than 525,000 software and IT services companies in the United States.
The average net salary of a web developer in the US is around $5000 with a $2000 annual prize. On the other hand, the hourly rate is nearly $32, which makes it one of the best-paid jobs in the world within the IT industry.
Why Should You Work With American Web & Software Companies
U.S. software companies operate in a mature, harmonized market and have a reputation for producing reliable and effective solutions that accelerate quickly to the marketplace. International companies in the industry have shown interest in the U.S. market because of its strong intellectual property rights laws and enforcement. U.S. companies lead the world's packaged and custom-software markets and are competitive in nearly all other market segments with a stable overseas market share.
What You Should be Aware of When Working With an US-based ICT Company
Having a large IT market has both advantages and disadvantages. While offering a wider variety of IT companies to choose from is one of the biggest advantages the U.S. has to offer, the challenge for potential clients and partners of the U.S.-based web & IT companies is that the industry development is not equally distributed to all states and cities. This is why it’s good to have in mind the most important U.S. IT hubs and focus on choosing the best suitable one depending on your needs.
How Reliable are US-based IT Companies
Based on a report delivered by CompTIA in 2020, the changes in the global IT market that make competition in this area tougher, U.S. companies will focus more on three development pillars:
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Training and Certification of professionals in their existing tech skills
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Training and Certification of professionals in new tech skills
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Career growth and project management.
This means that the market is saturated with the workforce and there is a small probability that companies will increase their hiring rate for new professionals. However, intensive and extensive skills development of U.S. tech professionals will increase the capacity and attractiveness of U.S. IT companies and web agencies. Additionally, this will improve the already well-developed abilities to deliver high-end products and services in the IT field
How Does the US IT Industry Relate to the Neighboring Countries
Considering that the US has probably the most developed IT infrastructure, the industry will keep its position for at least 3 years. On the other hand, the rising numbers of IT companies from Canada and Mexico come in contrast with what US companies have to offer. In other words, clients still have to choose between US companies and neighboring countries as the offers differ in quality and ways of executing projects.
Overall, the US IT industry is in leading positions in different sectors, and combined with an authentic business culture will probably continue to keep its attractiveness. Although companies from the U.S. are flexible and are always adjusting to market requirements, the global market still remains unpredictable which may lead to significant changes in the far future.