There are 1 Companies in Dnipro
that provide Non-Voice BPO Services!

Dnipro is the 4th largest IT center in Ukraine by the number of professionals and companies. With more than 13,200 talented people enrolled in the industry and an increasing number of companies, IT startups, and international corporations with offices there. All in all, this talent pool is estimated to be 7.9%+ of all IT professionals in the country. 

In addition to the city of Dnipro, there is a region with the same name, that attracted tech giants across the world.  Siemens, Oracle, or Transferwise are only a few international tech brands that have opened offices in the country. 

IT companies in Dnipro have recently launched Dnipro IT Cluster, which is now the driving force behind the region’s technological development. The IT industry is based on the western model, and it connects other industries with each other and also contributes to the overall digital transformation of the country. The top fields that are in the process of digitalization are Finance, Health, Gaming, Retail, Media, and the Energetic sector.  

According to the results of 2018, the turnover of the IT industry of Dnipro and the region amounted to $435- $452 million. According to IT Dnipro Community forecasts, this indicator will increase to $632 million – $1.09 billion in 2025.

Overall, the IT companies in Dnipro have high development potential and can significantly boost the region’s economy and improve the business environment in the country. 

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

• To streamline its operations
• To increase productivity
• To reduce their costs, given that they do not need so many resources
• To improve customer satisfaction
• Often provide 24/7 support, making it possible to respond to clients in different time zones
• Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

• First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
• Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
• Find out about quality assurance processes which are also important to ensure accuracy and efficiency
• Ask about their technology and infrastructure for efficient service delivery
• Check data security measures and compliance with industry regulations
• Evaluate pricing models and cost structures in relation to the value and affordability they offer
• Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.