There are 1 Companies in Luxembourg
that provide Non-Voice BPO Services!

The Luxembourgish ICT market is considered to be mature and sophisticated, but still open and innovative. The market is highly competitive, but at the same time has opportunities for international trade, especially for small and medium-sized businesses.

Now, in 2025, the ICT sector is one of the most dynamic in Luxembourg, with a revenue of $1.32 billion, with the biggest segment representing IT Outsourcing.

The average net salary of a Luxembourgish web developer is estimated to be around 3,200 EUR/month, with an hourly rate of 20EUR. This makes the Luxembourgish IT industry one of the most expensive in Europe, but at the same time highly qualified due to IT education investment and government policies that support this economic pillar and its continuous development.

Why is it Worth Working With a Luxembourgish IT Company?

Luxembourgish web agencies and IT companies provide the full range of services required on the market. But also, companies focus and tend to develop several specific IT branches that have proved to be required both in the local and international markets. In this way, based on a study performed by Open Export, Luxembourgish agencies are among the best in Europe in providing the following services: 

1. E-health
2. Fintech
3. Cybersecurity
4. Big Data
5. Digital and Social Marketing
6. ICT for education
7. E-Government

What to Pay Attention to When Working With Luxembourgish-based Agencies

As it was mentioned from the very beginning, the Luxembourgish IT industry is one of the most expensive in Europe. Also, Luxembourgish agencies, like many Western countries, perform Business Process Outsourcing by recruiting human resources and professionals from cheaper countries.

Are Luxembourgish Companies Reliable? 

As one of Europe’s most popular IT hubs, Luxembourg is reachable almost exclusively to companies that can invest and survive in the market. The tough competition within its borders and also in the region, combined with high living prices, created a favorable environment for either big or serious companies. 

How Does Luxembourg's IT Infrastructure Relate to its Neighboring Countries?

Even though Luxembourg has a well-developed IT infrastructure and supports the presence of all types of business entries on the IT market, the neighboring country’s IT capacities make a good competition and create similar or even higher opportunities for ICT. According to the Entrepreneur, Germany, the Netherlands, and France are the leading IT Hubs in Europe, alongside Luxembourg, which makes the first three a good alternative for IT startups and web projects. 

Luxembourg remains one of the most preferred and trusted countries in the world for IT innovation, web development, web design, and creative projects.

How Will ICT Evolve in Luxembourg in 2025?

Stability is the most descriptive word for the ICT industry in Luxembourg. Ever since it has become one of the leading FinTech countries in the world, the small but plentiful country focuses on developing and already fine-tuning its best branch. That's probably why we won't see in 2025 a totally different Luxembourg compared to previous years. This means that no huge number of IT companies won't come, or appear. Other tech capabilities that Luxembourg has, along with a well-integrated digital life, have nothing but to do than maintain the course. However, there is always something happening there, such as small tech events dedicated to startups, innovation, or entrepreneurship. So, the final verdict is that whatever changes Luxembourg's ICT sector, won't make it quick, and definitely not in 2025.

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

• To streamline its operations
• To increase productivity
• To reduce their costs, given that they do not need so many resources
• To improve customer satisfaction
• Often provide 24/7 support, making it possible to respond to clients in different time zones
• Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

• First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
• Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
• Find out about quality assurance processes which are also important to ensure accuracy and efficiency
• Ask about their technology and infrastructure for efficient service delivery
• Check data security measures and compliance with industry regulations
• Evaluate pricing models and cost structures in relation to the value and affordability they offer
• Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.