There are 2 Companies in Sweden
that provide Non-Voice BPO Services!

While the European IT market has its own business, rules, and environment, the Northern European countries seem to set a competition within the region that’s different from what we see regularly. In this system, Sweden plays probably the biggest role. Out of all Nordic countries - Denmark, Finland, Norway, Sweden - the last one has a 41% market share in the regional IT sector, due to the considerable number of companies that invest in IT. 

And going digital was no mistake for Sweden, as companies like IKEA, Skype, Spotify, Utorrent, Ericsson, and several others are global brands and titans of the old web. 

Why You Should Work With Swedish Companies

But the old web is not the same, and the times have changed in favor of the most flexible and fast-adapting IT companies. In 2025, people are still chatting via Skype, listening to music on Spotify, and making use of peer-to-peer systems like uTorrent. 

However, Sweden’s IT market is far beyond these companies, and right now, 12,000+ IT companies and web agencies from Sweden are performing high-quality digital services for both the internal market and foreign companies that seek a digital transformation of their business. 

In other words, Swedish companies can offer the entire spectrum of IT services of good quality and excellent project management. The main task remains to find one that fits your business best. 

What You Should Be Aware of When Working With Swedish IT Companies

The sector of services, and especially the IT branch, has become more expensive all over the world. Sweden is not an exception, but considering that the prices in Sweden are already higher compared to the rest of the European countries, you may face financial difficulties in covering the comfort services Swedish IT companies and web agencies provide. 

But on the other hand, you may save time working with Swedish companies, since they are known for their time-efficient services. 

How Reliable Are Swedish IT Companies

In the Northern European countries, on-time delivery is a standard. This standard is also available for the IT industry and the service range it covers. Swedish companies are certainly among the most reliable in the world. But what potential clients should be aware of in this case is experience, service range, number of professionals, and focus area. 

To put it in another way, if a company has a focus on developing apps, it will do so on a lower level than other types of IT services. This is why we encourage studying and have a look at a company’s portfolio and do research about how many projects and what types of services the company has provided lately. 

You can find detailed information about each company on its profile page here on Tech Behemoths, or you can visit its website directly. 

How Does the Swedish IT Industry Relate to the Neighboring Countries

Looking back at the top, we mentioned that 41% of the entire Nordic IT market is covered by Sweden. At least this is what the Business Sweden website reveals. 

Compared to Norway and Denmark, Sweden spends twice as much on developing businesses at the web level. In 2019, only Sweden invested more than 20 bn Euros in this direction, while Denmark and Norway put 12 and 8 bn Euros in the same field. In 2025, the European Investment Fund is committing approximately 30 million euros for green business in Sweden. Its goal is to invest in sustainable businesses, green technologies, and fund green transition and regulatory adaptation following the European Union’s Corporate Sustainability Reporting Directive (CSRD).

Nonetheless, all Nordic countries benefit from a strong IT industry and a well-established infrastructure ready to support the IT sector in the development process and attract new clients on their side. But so far, Sweden has managed to reach the level of the most attractive IT hub in the region. 

All in all, in Sweden, you can find almost everything you need for your web or application development, marketing, design, and anything in between. The real challenge remains to choose the best partners based on the criteria you consider the most important.  

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

• To streamline its operations
• To increase productivity
• To reduce their costs, given that they do not need so many resources
• To improve customer satisfaction
• Often provide 24/7 support, making it possible to respond to clients in different time zones
• Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

• First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
• Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
• Find out about quality assurance processes which are also important to ensure accuracy and efficiency
• Ask about their technology and infrastructure for efficient service delivery
• Check data security measures and compliance with industry regulations
• Evaluate pricing models and cost structures in relation to the value and affordability they offer
• Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.