There are 1 Companies in Switzerland
that provide Non-Voice BPO Services!

With a pool of over 147,000 professional developers and US$788 million raised in 2018, Switzerland’s tech industry ranks tenth among its European counterparts. Zurich, Geneva, and Lausanne have been found to be Switzerland’s three largest tech communities, according to the State of European Tech 2018 report.

However, where Switzerland excels is in scientific, technological research. Whether the research is in space, physics, or earth sciences, the legacy of the place is staggering. In fact, the Swiss federal government itself supports the Swiss National Science Foundation, a private research funding organization that prides itself on the highest quality of research.

Switzerland ranks second in The Global Entrepreneurship and Development Institute’s “Global Entrepreneurship Index”. This index measures 137 countries on the health of their entrepreneurship ecosystems.

Why Working with Swiss IT companies

Mainly, IT companies in Switzerland focus on developing the digital ecosystem in the healthcare and public sector, but also provide the entire range of services for all other sectors, delivering digital products also for foreign companies. 

 Unlike other European countries, Switzerland IT companies don’t confront a work shortage, and even attract other tech specialists due to high wages and a friendly business ecosystem. 

What you should pay attention to when working with Swiss IT companies

One of the top economies of Europe has its own special price tag that potential clients interested in working with Swiss IT companies and digital agencies have to pay. So, the average price per project for a Swiss company can reach the same price as a top software development company from Germany can ask for. For some businesses, this may be a luxury, for others - it’s a requirement. It’s really difficult to find an average budget company in Switzerland that will handle the project - according to some reviewers. 

However, in Switzerland, IT companies are most likely to provide top-quality products and digital services, with good project management, no linguistic barriers, and a very open process. 

How reliable are Swiss Tech Companies

Switzerland in general is one of the most reliable countries in Europe, and probably in the world. The longstanding reputation of high-quality products and services served as a good branding experience for the country, and thus, companies located in Switzerland now enjoy the advantages of raising their prices in exchange for what the legends tell. 

In practice, in Western Europe, the business trends and processes look pretty much the same - and there is no significant difference between what you may acquire in Switzerland, France, Germany, and/or the UK. 

How does the Swiss IT industry relate to the neighboring countries?

If Switzerland had another geographical position than the current one, we would definitely say that it’s a top tech and IT hub in the region, and things wouldn’t change any time soon. However, having France and Germany in proximity, the competition Swiss companies can provide is far from being serious. 

Yet, what worths mentioning is that a well-established IT sector and a digitalized society has always the chance to turn the tables in its favor and become a regional tech leader. When and If this would happen - are two questions that only time has the answer to.

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

• To streamline its operations
• To increase productivity
• To reduce their costs, given that they do not need so many resources
• To improve customer satisfaction
• Often provide 24/7 support, making it possible to respond to clients in different time zones
• Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

• First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
• Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
• Find out about quality assurance processes which are also important to ensure accuracy and efficiency
• Ask about their technology and infrastructure for efficient service delivery
• Check data security measures and compliance with industry regulations
• Evaluate pricing models and cost structures in relation to the value and affordability they offer
• Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.