There are 2 Companies in Slovakia
that provide Non-Voice BPO Services!

Slovakia's ICT sector is dynamically expanding, especially in relation to telecommunication, computer programming, and internet information services, which is why Slovakia is an outstanding destination for setting up ICT businesses.

The ICT sector contributes 4.6% to Slovakia's GDP and has significant potential for growth. Due to a favorable combination of business advantages, Slovakia has become an attractive destination for ICT investors. Slovakia belongs to the top 3 countries with the lowest reported online security incidents.

Among the number of globally well-known products, the most successful were presented by brands ESET, Resco, Soitron, Pixel Federation, and Sli.do or Innovatrics.

Why You Should Work With Slovakian IT Companies

One of the biggest advantages Slovakian IT companies have is a qualified IT workforce. The Slovak labor force is perceived by foreign investors as educated, motivated, adaptable to culturally different management styles, with great multilingual competencies, and a very positive attitude to work habits. 

In addition, 80% of Slovaks speak at least one other language than their mother tongue. Multilingualism is also praised among the young generation. Students learn at least one foreign language already at primary school and pursue these studies at higher levels. 

The most common foreign languages taught in Slovakian secondary schools are as follows: English, German, Russian, and Spanish. For this reason. Working with Slovakian companies is easier, at least from language and cultural perspectives. 

Prices are another reason why Slovakian IT companies and software agencies are attractive on the international market. This, of course, refers to average wages, but still, it makes a good deal for quality per price. Although salaries in the ICT sector are above the Slovak average, in comparison with the rest of the Western EU countries, they remain significantly lower and are still competitive in the CEE region.

What You Should Be Aware of When Working With Slovakian IT Companies

The majority of IT services in Slovakia are provided by outsourcing centers and software houses. From the perspective of IT customers, the largest share of the segment is represented by the public sector. 

This still makes Slovakia a BPO country, where most of the IT companies provide services for the external market. The lack of clients from the international market creates difficulties for local IT companies to get known abroad. 

How Reliable Are Slovakian IT Companies

Slovakian IT companies are at an early stage of creating their reputation on the global market. Since not so many IT companies located in  Slovakia managed to highlight their performance, it is challenging to relate to how reliable they are. But taking into account that in the XXI century all companies have a chance to create a name for themselves, most probably Slovakian IT companies will manage to break the ice, and why not - make their country an important regional IT hub. 

How Well Does the Slovakian IT Industry Relate to the Neighboring Countries?

In the regional background, the Slovakian IT industry is neither a shiny country nor an underdeveloped IT environment. But it is one of the promising destinations for international clients and foreign companies ready to invest or work with Slovakian IT companies, and bring the entire region closer to what the Western European IT industry is. 

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

• To streamline its operations
• To increase productivity
• To reduce their costs, given that they do not need so many resources
• To improve customer satisfaction
• Often provide 24/7 support, making it possible to respond to clients in different time zones
• Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

• First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
• Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
• Find out about quality assurance processes which are also important to ensure accuracy and efficiency
• Ask about their technology and infrastructure for efficient service delivery
• Check data security measures and compliance with industry regulations
• Evaluate pricing models and cost structures in relation to the value and affordability they offer
• Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.