There are 2 Companies in Spain
that provide Non-Voice BPO Services!

Spain is one of the most important ICT markets in Europe, in terms of volume. In 2019, the net worth of the entire sector was estimated at around $108 bn. which makes it an important national economy pillar. 

According to a report from ICEX, there are more than 34,000 ICT companies in Spain that engage 550k+ workers in this field. 

Additionally, the gross added value at market prices represents 5,3% of Spain’s GDP in 2018, with growth from 4,3% in 2017. Due to its geographical location and favorable IT climate, the industry evolves with big steps, and sometimes it appears that overwhelms the infrastructure. 

Why you should work with a Spanish company

Spain is great for all types of IT professionals and companies - from digital nomads and startups, up to big corporations, you can find them all in Spain. The best part is that social education adds great value to digital business culture and develops the environment and industry making a great opportunity both for businesses and professionals. 

Another reason why Spanish IT companies are a good option is hourly rate and reliability. According to payscale, the average hourly rate of a developer is around 22 Euros, which is below the European average. Also, the good business tradition will ensure you a sufficient healthy experience with your projects. 

What you should be aware of when working with Spanish IT companies

Although it has known a huge growth in the sector, Spain has a shortage of qualified, experienced information technology (IT) professionals to meet the growing demand – especially in the major cities, which dominate the IT market in Spain. This means that together with great project experience, there is a risk of average project execution, in spite of having higher expectations. 

Are Spanish company reliable? 

In terms of reliability, Spain has never been the top leading country, but also not the last. Due to social culture, it is known that Spanish companies like to bargain and negotiate the prices & services. While some may find this frustrating, most of the businesses like this feature, as it’s one of the business fundamental practices.

How Spanish IT industry relates to the neighboring countries

With all IT industry growth, Spain has registered in the last few years, the country competes with France, which has also managed to score impressive numbers in the IT sector. However, the markets are slightly different for both of them, including but not limited to linguistic differences. Probably, the case of Spain and France are two extremely important cases where culture crosses the IT industry. 

Overall, Spain has managed to keep the IT industry grow even with the human resources challenges that are facing. And it is expected in the next years that the regional IT competition will lead to surprise evolution and increased attractiveness to potential clients. 

Most of the Spanish IT companies are already registered on TechBehemoths and can be found on their dedicated page. Feel free to contact any web agency, IT firm or software company you consider that can help your project

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

• To streamline its operations
• To increase productivity
• To reduce their costs, given that they do not need so many resources
• To improve customer satisfaction
• Often provide 24/7 support, making it possible to respond to clients in different time zones
• Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

• First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
• Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
• Find out about quality assurance processes which are also important to ensure accuracy and efficiency
• Ask about their technology and infrastructure for efficient service delivery
• Check data security measures and compliance with industry regulations
• Evaluate pricing models and cost structures in relation to the value and affordability they offer
• Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.