There are 28 Companies in the United Kingdom
that provide Non-Voice BPO Services!

The UK technology sector is growing more than two-and-a-half times faster than the overall economy and London has been ranked as the second most connected place for tech in the world behind Silicon Valley in the US. 

According to the Tech Nation Report 2018, the UK digital tech sector is worth nearly £184bn to the economy, a rise from £170bn in 2016. The turnover of digital technology companies grew by 4.5% between 2016 and 2017, compared with 1.7% growth in UK GDP.

Why you should work with a UK-based company?

Probably the second largest IT hub in the world, the UK is one of the fastest-growing IT leaders. It is the home of over 225,000 IT & web companies based on a report delivered by Computer Weekly. Web companies from the UK provide the entire range of services and are known for good management, rich business culture, and great tech performance

What you should be aware of when working with UK web companies

A report by Tech Nation in 2018 revealed the main challenges companies and IT hubs face, is related to access to talent, affecting 83% of tech hubs. Access to funding and poor transport links were also found to be major challenges for some of the UK’s tech hubs. 

Are UK IT companies reliable?

The UK companies enjoy a high trust level on a global level and are considered reliable overall. However, due to the wide variety of web & software companies, not all UK-based companies represent the business culture, performance, and tech skills that the UK is so well known for.  This is why choosing the IT company as a partner is important. 

How the UK IT industry relates to the neighboring countries

Having a leading IT infrastructure, the IT industry in the UK increased its potential and following the global trends, just like the US, it will focus more on certifying and developing already existing professionals rather than hiring new skills.  

On the background of a fast-developing EU market, the UK looks weaker alone than in the community. Brexit has forced tech giants and many IT companies to leave for other EU countries, especially Ireland and Germany - a report from Tech Spot reveals. 

Overall, the UK IT industry will continue to be a good option for businesses that tend to expand their presence on the local market, and also for local startups, that would preferably rely on companies from the UK. 

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

• To streamline its operations
• To increase productivity
• To reduce their costs, given that they do not need so many resources
• To improve customer satisfaction
• Often provide 24/7 support, making it possible to respond to clients in different time zones
• Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

• First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
• Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
• Find out about quality assurance processes which are also important to ensure accuracy and efficiency
• Ask about their technology and infrastructure for efficient service delivery
• Check data security measures and compliance with industry regulations
• Evaluate pricing models and cost structures in relation to the value and affordability they offer
• Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.