There are 9 Companies in Russia
that provide CRM Consulting Services!

The IT industry is a strategic segment of the Russian economy, as its growth rate exceeds the GDP dynamics, and this trend is likely to continue in the future. Further development of the IT industry requires skilled professionals, and the government relies on increasing the number of students receiving education in IT by involving experienced local business mentors and foreign experts.

One of the key objectives of IT public policy is the creation of favorable conditions for the active development of technological entrepreneurship in Russia, including

the introduction of tax reform and ensuring the availability of grants to finance promising ideas. The number of successful IT-related business projects and contracts in the venture capital market is increasing.

Why working with Russian IT companies

The market of information technologies in Russia forms due to the activity of the companies of the following segments: computer and network equipment, software, and IT services. The continuous development of the sector and new innovations made Russian companies key players access the region and develop IT & software solutions for the internal market as well as businesses that are interested in the Russian digital market. 

Due to the accent, the Russian IT professionals put on cybersecurity, the demand for these types of services and products has known growth from foreign companies, according to a study made by T Advisor in 2019. 

What to be aware of when working with Russian IT companies

Bans and restrictive legislation keep Russian IT companies to speed up the growth process of the entire industry and restrain them in exporting digital services and goods. This is one of the reasons why many Russian companies relocated to places with a more accessible market, to the west in Europe or to the south, in China. 

Another thing is worth being aware of is the technical skills of IT specialists from different regions of the country. Since the talent is not equally distributed to all regions, many Russian IT companies lack experience and professionalism in communication and project management which may be a challenge for potential clients. 

How reliable are Russian IT companies

The specific taste of doing business with Russian companies remains nothing more than the ‘90s stereotype but nonetheless plays an important role in conceiving IT companies and startups as reliable.

In their struggle of combatting the stereotypes, many Russian web agencies and IT companies explored other ways of cooperation and attracting customers, including by lowering the prices and offering additional services compared to what Western IT companies and web agencies do.

How does the Russian IT industry relate to the neighboring countries

When it comes to neighboring countries, the Russian IT industry finds it in an interesting position. With China as one of the biggest IT players in Asia and an open Ukrainian market to the west, Russia has not had too many choices to handle mainly the internal market - which creates enough demand for local web companies. This has led even to several attempts to “disconnect” from the World Wide Web network and create their own independent one. However, most IT specialists consider that the Russian IT industry will not be able to exist without a connection to the global market.

Customer relationship management (CRM) lies at the heart of any successful business strategy, enabling companies to cultivate meaningful connections with their customers and drive sustainable growth. However, implementing and optimizing a CRM system can be a complex endeavor without the right expertise. CRM Consulting services offer invaluable guidance and support, helping businesses harness the full potential of CRM solutions. Below we explore the realm of CRM Consulting and how getting these services can be useful  (or not) for your business. 

CRM consulting services provide a wide range of expert solutions designed to help businesses enhance customer interactions, streamline processes, and boost overall sales and marketing efficiency. From CRM strategy development to system integration and customization, CRM Consulting caters to the entire CRM implementation lifecycle. Key services related to CRM Consulting include CRM assessment and planning, CRM customization and integration, data migration, user training, and ongoing support.

To provide better CRM Consulting services, companies leverage a variety of tools and technologies. These may include popular CRM platforms such as Salesforce, Microsoft Dynamics 365, HubSpot, and Zoho CRM. Additionally, integration tools, data migration solutions, and analytics software play a crucial role in optimizing CRM implementation and performance.

Companies seeking CRM Consulting services have the flexibility to choose between specialized IT companies and digital agencies. Specialized IT companies often have deep expertise in CRM technologies and provide niche solutions for CRM implementation and optimization. Digital agencies, on the other hand, may offer a broader suite of services, including CRM Consulting, making them a suitable option for businesses seeking comprehensive digital transformation.

Contracting CRM Consulting services may bring a host of advantages for businesses aiming to strengthen customer relationships and achieve sustainable growth. By implementing an effective CRM system, companies can centralize customer data, enabling a 360-degree view of their interactions. This enhanced visibility empowers sales and marketing teams to deliver personalized and targeted campaigns, resulting in improved customer satisfaction and increased sales. Moreover, CRM Consulting streamlines processes enhances productivity, and facilitates data-driven decision-making, ultimately driving long-term profitability.

Selecting the right CRM Consulting partner is crucial to ensure a successful project. Consider the following criteria: 

• Expertise and Experience: Look for a provider with proven experience in CRM implementation, integration, and support, ideally with a track record in your industry

• Customization: Ensure the provider can tailor CRM solutions to meet your specific business needs and processes. 

• Scalability: Choose a partner who can support your business as it grows and evolves. 

• Client References: Request client references to gain insights into the provider's performance and customer satisfaction.

TechBehemoths is your go-to platform for finding the best CRM Consulting companies worldwide. With over 982 companies listed across 69+ countries and territories, the platform offers a vast selection of top-tier consulting partners. TechBehemoths provides valuable information such as client reviews, ratings, and detailed profiles, enabling you to make an informed decision and select the ideal CRM Consulting provider for your project.