There are 1 Companies in Moldova
that provide CRM Consulting Services!

Moldova is a small country located in the Eastern European region, with a population estimated at around 2,9 million people. Now that we have made this clear, it’s time to talk about its IT industry and tech development the country has reached by 2025. 

According to the latest statistics, which date from 2023, the country has an income worth $1.154 billion from IT services and products. According to Statista, the IT Outsourcing market is expected to reach $37.8 million in 2025 with a CAGR 2025-2030 of 9.35%. How is this possible, you would ask. There are countries with way more developed IT industry and a larger population that register fewer numbers. 

It’s simple. The number of IT companies located in Moldova has increased as well, and now, in 2025, such a small country has 2300 IT companies that mostly export their services and digital products in central and western Europe. The relatively cheap workforce, which is at the same time average qualified with linguistic skills, is probably the most attractive and in demand in Europe. Speaking of languages, almost every youngster aged between 18-35 knows at least two languages: Romanian and Russian. In addition, English is extremely popular and well assimilated by the local population. 

But of course, there are more reasons why you should work with a Moldovan IT company. 

Why You Should Work With a Moldovan IT Company

The positive evolution of the Moldovan IT industry has also increased the visibility of local companies that create and develop digital products both for internal and external markets. Initially focused on outsourcing, Moldova has grown its startup base with multiple accelerator programs and incubators that are focused on digital. 

Now, you can meet Moldovan IT companies and digital agencies all over the world, especially in Western Europe, where some of them have reached the top niche. 

The transformation from agriculture to digital in Moldova is visible, and many young professionals are opting for a career in the digital network. In this way, companies here have plentiful resources for creating and developing more and more IT companies. 

Another reason for working with Moldovan IT companies is the cheap prices for the quality of their digital services. The monthly average wage of a web developer in Moldova is estimated to be €650 - €3K/mo.

What to Be Aware of When Working With a Moldovan IT Company

Professional services, low prices, and a large talent pool - all these combined make Moldova probably one of the best places to work with an IT company or a web agency in Europe. But, of course, there is more to it. 

Moldova’s IT industry is still in a development phase that requires resources and attention. While the European IT market is overwhelmed with companies, it seems there is not much room left after all, and many companies are not so well-known or don’t have enough visibility. 

In addition to that, a potential client should also pay attention to a company’s portfolio, experience, number of employees, and hourly rate - just like in any other country, some companies perform outstanding and charge respectively, but as well as companies that have just started their road and are probably inappropriate for big projects. 

How Reliable Are Moldovan IT Companies

In terms of reliability, Moldovan IT companies are generally fair, or at least reviews from real clients say so. However, project delivery delays are expected. In contrast with professional services, it should not be a problem, though, since the extra time a client has to wait is worth it. Not to mention that in Western Europe and the US, web agencies and software companies also take their time in most cases to deliver a digital service or product. 

How Does the Moldovan IT Industry Relate to the Neighboring Countries?

With Ukraine and Romania as neighboring countries, Moldova is already out of the competition in terms of IT infrastructure. However, the field of Information and Communication doesn’t know physical boundaries, and local software companies don’t seem to have problems with finding new partnerships and contracts. 

The government's support policies are also a helping hand for the industry’s development - there are two IT parks already, which charge 0% VAT for employees and only 7% for companies. This stimulates companies and professionals to choose a career in IT and develop the industry. 

Customer relationship management (CRM) lies at the heart of any successful business strategy, enabling companies to cultivate meaningful connections with their customers and drive sustainable growth. However, implementing and optimizing a CRM system can be a complex endeavor without the right expertise. CRM Consulting services offer invaluable guidance and support, helping businesses harness the full potential of CRM solutions. Below we explore the realm of CRM Consulting and how getting these services can be useful  (or not) for your business. 

CRM consulting services provide a wide range of expert solutions designed to help businesses enhance customer interactions, streamline processes, and boost overall sales and marketing efficiency. From CRM strategy development to system integration and customization, CRM Consulting caters to the entire CRM implementation lifecycle. Key services related to CRM Consulting include CRM assessment and planning, CRM customization and integration, data migration, user training, and ongoing support.

To provide better CRM Consulting services, companies leverage a variety of tools and technologies. These may include popular CRM platforms such as Salesforce, Microsoft Dynamics 365, HubSpot, and Zoho CRM. Additionally, integration tools, data migration solutions, and analytics software play a crucial role in optimizing CRM implementation and performance.

Companies seeking CRM Consulting services have the flexibility to choose between specialized IT companies and digital agencies. Specialized IT companies often have deep expertise in CRM technologies and provide niche solutions for CRM implementation and optimization. Digital agencies, on the other hand, may offer a broader suite of services, including CRM Consulting, making them a suitable option for businesses seeking comprehensive digital transformation.

Contracting CRM Consulting services may bring a host of advantages for businesses aiming to strengthen customer relationships and achieve sustainable growth. By implementing an effective CRM system, companies can centralize customer data, enabling a 360-degree view of their interactions. This enhanced visibility empowers sales and marketing teams to deliver personalized and targeted campaigns, resulting in improved customer satisfaction and increased sales. Moreover, CRM Consulting streamlines processes enhances productivity, and facilitates data-driven decision-making, ultimately driving long-term profitability.

Selecting the right CRM Consulting partner is crucial to ensure a successful project. Consider the following criteria: 

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• Client References: Request client references to gain insights into the provider's performance and customer satisfaction.

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