There are 6 Companies in Estonia
that provide CRM Consulting Services!

In the past 10 years, Estonia developed its IT industry and infrastructure. Projects like e-Estonia, e-residency, and VR Estonia among others, transformed the country into a fully digitalized hub in the Baltic region. 

The IT sector itself plays an important role in the Estonian economy, registering a 3,68 bn Euros turnover in 2020. Also, ~6.0% of the entire Estonian workforce is enrolled in the IT industry, for those 4800+ digital companies that export their services in 130 countries. 

Why working with Estonian IT companies

Essential e-solutions in Estonia that enable the digital society to function smoothly were all built by local Estonian companies. This enhances the reliability of Estonian IT companies not only locally but also worldwide - about this we will relate a bit later. 

The already built digital system in Estonia, already tells a lot about Estonian IT companies that perform excellently, and are becoming more and more attractive not only for companies but also for skilled professionals that are enjoying preferential conditions. 

So, after all, why you should work with Estonian IT companies?! 

• Skilled workers - that provide high-level digital services

• Open market - that facilitate and ease the access to IT resources and companies services

• Low taxes - compared with other European countries, Estonia helps local IT and tech companies generate sales, by cutting taxes - which can reflect a lower price/project for the end customer

• Healthy business environment  - a well-established communication between businesses is assured 

What you should pay attention to when working with Estonian IT companies

However, working with Estonian IT companies can be also tricky. Even though the post soviet reminiscences are not visible, you still can hit Russian Estonians that are providing the same IT services, but on a relatively lower quality, and in a very specific manner. Roughly, some of the companies are only benefiting from the developed IT environment in Estonia, but don’t follow the same guidelines as the wide majority of companies do. 

Another challenge is the limited human resources that Estonian companies can have. The country’s population is just above 3 million people and 6% of it is simply not enough to cover all market demands, so possibly it would be difficult to find an available IT company based in Estonia to take a big project or so. 

How developed is Estonian IT Infrastructure

Estonia ranks among the top European countries with the highest IT infrastructure. As mentioned previously, its digital transformation made the country one of the regional leaders in innovation. But even so, the country is still not done yet with developing its IT capabilities. 

How does the Estonian IT industry perform compared to the neighboring countries?

In the Baltics, Estonia is a detached leader in IT. Latvia and Lithuania are behind simply because they focused on developing other sectors. But the Estonian performance is also motivated by people’s attachment to digital technologies.  The continuously growing number of digital agencies confirms once again that Estonia ranks better than neighboring countries. 

But speaking about Estonia as an extension to Europe’s northern region, the country is in tight competition with Sweden and Finland, which also find themselves somewhere in the first half of the European IT community. 

Compared with those two countries, Estonian companies will rather provide lower prices for their IT and digital services and products, but at the same time, Estonia has way more limited resources than Sweden or Finland. 

All in all, Estonia is a great country to consider for digital projects, and local companies' rich experience with digital transformation can make a difference for their projects.

Customer relationship management (CRM) lies at the heart of any successful business strategy, enabling companies to cultivate meaningful connections with their customers and drive sustainable growth. However, implementing and optimizing a CRM system can be a complex endeavor without the right expertise. CRM Consulting services offer invaluable guidance and support, helping businesses harness the full potential of CRM solutions. Below we explore the realm of CRM Consulting and how getting these services can be useful  (or not) for your business. 

CRM consulting services provide a wide range of expert solutions designed to help businesses enhance customer interactions, streamline processes, and boost overall sales and marketing efficiency. From CRM strategy development to system integration and customization, CRM Consulting caters to the entire CRM implementation lifecycle. Key services related to CRM Consulting include CRM assessment and planning, CRM customization and integration, data migration, user training, and ongoing support.

To provide better CRM Consulting services, companies leverage a variety of tools and technologies. These may include popular CRM platforms such as Salesforce, Microsoft Dynamics 365, HubSpot, and Zoho CRM. Additionally, integration tools, data migration solutions, and analytics software play a crucial role in optimizing CRM implementation and performance.

Companies seeking CRM Consulting services have the flexibility to choose between specialized IT companies and digital agencies. Specialized IT companies often have deep expertise in CRM technologies and provide niche solutions for CRM implementation and optimization. Digital agencies, on the other hand, may offer a broader suite of services, including CRM Consulting, making them a suitable option for businesses seeking comprehensive digital transformation.

Contracting CRM Consulting services may bring a host of advantages for businesses aiming to strengthen customer relationships and achieve sustainable growth. By implementing an effective CRM system, companies can centralize customer data, enabling a 360-degree view of their interactions. This enhanced visibility empowers sales and marketing teams to deliver personalized and targeted campaigns, resulting in improved customer satisfaction and increased sales. Moreover, CRM Consulting streamlines processes enhances productivity, and facilitates data-driven decision-making, ultimately driving long-term profitability.

Selecting the right CRM Consulting partner is crucial to ensure a successful project. Consider the following criteria: 

• Expertise and Experience: Look for a provider with proven experience in CRM implementation, integration, and support, ideally with a track record in your industry

• Customization: Ensure the provider can tailor CRM solutions to meet your specific business needs and processes. 

• Scalability: Choose a partner who can support your business as it grows and evolves. 

• Client References: Request client references to gain insights into the provider's performance and customer satisfaction.

TechBehemoths is your go-to platform for finding the best CRM Consulting companies worldwide. With over 982 companies listed across 69+ countries and territories, the platform offers a vast selection of top-tier consulting partners. TechBehemoths provides valuable information such as client reviews, ratings, and detailed profiles, enabling you to make an informed decision and select the ideal CRM Consulting provider for your project.