There are 18 Companies in Romania
that provide CRM Consulting Services!

Romania’s IT sector has seen continuous growth over the past years and is known for its broad technical expertise, flexibility, and excellent language skills. The IT services market in Romania is expected to reach $1.36 billion in revenue in 2025, according to Statista. The IT Outsourcing field is expected to dominate, with an estimated market volume of $507.19 million in the same year. It is expected that this market will experience an annual growth rate of 4.88% (CAGR 2025-2030), resulting in a market volume of $1.73 billion by 2030. 

The talent pool in Romania is expanding with over 200,000 IT specialists and approximately 10,000 tech graduates annually, making it the fourth largest pool in Europe. Bucharest, Cluj-Napoca, and Iasi are not only tech hubs, but also cities with the best tech and engineering universities, such as the Politehnica University of Bucharest. Companies like Google and Microsoft opened their offices in these cities, further enhancing innovations. 

Why Should You Work With a Romanian IT Company?

Romania is one of the emerging leaders in the IT sector. The costs to hire an IT professional from this country are lower than in Western Europe, with an average annual salary of approximately $20,000. Other benefits also include a strong educational system, lower costs of living, and a good healthcare system. 

The tech sector in Romania has a high level of digitalization, opportunities to work on international projects, and access to multiple training and development programs. Working with companies or developers from Romania could bring you multiple benefits that include:

• Highly skilled tech personnel
• Competitive costs
• Cultural diversity
• The EU’s strong legal and data protection infrastructure
• Growing innovation ecosystem
• Well-developed IT framework
• R&D centers of global tech firms 

Additionally, Bucharest could become a new Cloud Engineering hub in the AI economy. The city’s tech environment is estimated at $3.25 billion, backed by ten accelerators and over $463-470 million in revenue since 2015. This city also has about 22,000 Developers and Software Engineers. The total of IT professionals is 21% women, which is higher than the 16% European average. Another promising tech hubs are Cluj-Napoca and Iasi, which have large talent pools and educated young people attracting foreign investments. 

What You Should Be Aware of When Working With Romania-based Tech Companies?

When you consider hiring an IT professional, a web agency, or a Developer team based in Romania, it is important to consider the following criteria that could complicate this process. Besides these challenges, the country’s tech environment has more advantages than weaknesses, including the ease of doing business and cooperation with local programmers. The challenges of working with a Romania-based tech firm are the following:

• Despite the impressive number of tech graduates, it is still lower than the European average.
• Bureaucratic complexities 
• Different soft skills compared to Western companies
• Unplanned costs may appear
• The country needs more funds for development

Additional important considerations include understanding Romanian legal frameworks such as the employment agreement, working hours, and minimum wage. Work permits and visas are another criterion to look after, as Romania is a member of the European Union.

Are Romanian IT Companies Reliable?

Romanian IT firms have a reputation as trusted service providers due to the solid tech expertise of local teams. CEE professionals have experience in custom software development and can find solutions to every specific technical problem. 

The country scored 30th position in the AT Kearney list of the most prominent outsourcing destinations in 2023. Romania was also placed in the first place among the mature outsourcing markets by the Business Service Leaders and KPMG.

Another reason why Romanian-based companies are reliable is their skills in diverse tech fields, including cloud architecture, AI, DevOps, UI/UX, QA automations, network security, blockchain, and IoT. Choosing to work with Romanian-based developers can be fruitful for your project due to the many benefits it can bring and the influence they have on the company’s success. 

How is Romania’s IT industry related to Neighboring Countries? 

Romania is one of the top outsourcing destinations in Eastern Europe and is a neighbor to other emerging IT ecosystems from Moldova and Bulgaria. These countries have approximately the same costs to hire Developers in Software, Cybersecurity, AI & ML, ranging from <$26 - $35. The three of them have strong tech education and large talent pools with skilled professionals. 

Moldova’s contribution to GDP had a record growth in the IT services exports, surpassing not only Romania but also Ukraine, Estonia, and Latvia, showing growth of its tech sector.  Bulgaria is considered a rival to Romania thanks to its high number of ICT professionals and lower costs in specific segments. 

Romania, Bulgaria, and Moldova are among the best outsourcing destinations for IT services from Eastern Europe and can work to bring innovations to your company. 

Customer relationship management (CRM) is one of the key elements of any successful business strategy, enabling companies to enable meaningful connections with their customers and drive sustainable growth. However, implementing and optimizing a CRM system can be a complex task without the right expertise. CRM Consulting services offer valuable guidance and support, helping businesses benefit from the full potential of CRM solutions. Below we explore CRM Consulting and how getting these services can be useful for your business. 

CRM consulting services provide a wide range of expert solutions designed to help businesses enhance customer interactions, streamline processes, and boost overall sales and marketing efficiency. From CRM strategy development to system integration and customization, CRM Consulting caters to the entire CRM implementation lifecycle. Key services related to CRM Consulting include CRM assessment and planning, CRM customization and integration, data migration, user training, and ongoing support.

To provide better CRM Consulting services, companies leverage a variety of tools and technologies. These may include popular CRM platforms such as Salesforce, Microsoft Dynamics 365, HubSpot, and Zoho CRM. Additionally, integration tools, data migration solutions, and analytics software play a crucial role in optimizing CRM implementation and performance.

Companies seeking CRM Consulting services have the flexibility to choose between specialized IT companies and digital agencies. Specialized IT companies often have deep expertise in CRM technologies and provide niche solutions for CRM implementation and optimization. Digital agencies, on the other hand, may offer a broader suite of services, including CRM Consulting, making them a suitable option for businesses seeking comprehensive digital transformation.

Contracting CRM Consulting services may bring a set of advantages for businesses aiming to strengthen customer relationships and achieve sustainable growth. By implementing an effective CRM system, companies can centralize customer data, enabling a 360-degree view of their interactions. This enhanced visibility empowers sales and marketing teams to deliver personalized and targeted campaigns, resulting in improved customer satisfaction and increased sales. Moreover, CRM Consulting streamlines processes, enhances productivity, and facilitates data-driven decision-making, ultimately driving long-term profitability.

Selecting the right CRM Consulting partner is crucial to ensure a successful project. Consider the following criteria: 

• Expertise and Experience: Look for a provider with proven experience in CRM implementation, integration, and support, ideally with a track record in your industry

• Customization: Ensure the provider can tailor CRM solutions to meet your specific business needs and processes. 

• Scalability: Choose a partner who can support your business as it grows and evolves. 

• Client References: Request client references to gain insights into the provider's performance and customer satisfaction.

TechBehemoths is your go-to platform for finding the best CRM Consulting companies worldwide. With over 982 companies listed across 70+ countries and territories, the platform offers a vast selection of reliable consulting partners. TechBehemoths provides valuable information such as client reviews, ratings, and detailed profiles, enabling you to make an informed decision and select the right CRM Consulting provider for your project.

What type of CRM systems do businesses use?

According to a recent survey, over 40% of businesses prefer to use cloud-based CRM systems, due to scalability, ease of integration, and automatic updates. Examples include Salesforce, HubSpot CRM, and Zoho CRM.

Around 19% of businesses use custom built CRMs and 1.6% don’t use any CRMs. This means that about 20% of businesses need flexible solutions to address their unique workflows and integrate seamlessly with their existing systems.

How long have companies been using CRMs?

The survey data shows that CRM adoption is still work in progress for many tech companies. The largest group of respondents , around 47% have been using CRM systems for 1-3 years. Another 12 % have been using CRM systems for less than 1 year, meaning that some companies are just getting started with CRM.

Why do tech businesses use CRMs?

Many professionals think that CRM systems are essential for lead and client management. They help track contacts, organize information, and effectively strengthen customer relationships.

How to measure the success of a CRM system?

Here are some metrics that you can use  to measure the success of your CRM system, based on survey data.

Almost 40% of IT businesses struggle with CRM integration/customization

Most survey respondents noted that lack of integrations with other tools and limited customization options are major issues. This might be an opportunity to work with the right CRM consulting partners that will map the right tools and processes when implementing a CRM system.

Another challenge is the high cost of CRM systems, and the lack of in-house expertise or training. This highlights the need for user-friendly designs and training programs to help users.

Complexity is also an issue, affecting 19% of respondents who find CRMs hard to use. Data migration problems concern around 16% of users when switching to new systems.

What to look for when choosing a CRM?

The most important CRM features reflect a strong focus on innovation, efficiency, and connectivity. AI-driven insights, automation, real-time analytics are among the top desired features for efficient CRMs.

Useful CRM and other tools for sales teams

Here is the recommended list of tools that will help you monitor, manage and properly evaluate all sales processes and details, including communication and customer service of the sales team.

1. CRM Systems

These are the systems that keep track of all your customers and offers in one place. Examples: Salesforce, HubSpot, Pipedrive

2. CPQ & Document Automation

These tools automatically generate prices, offers, and contracts, saving you time spent on manually created PDFs. Examples: DealHub, PandaDoc

3. Revenue Intelligence / Call Analysis

These are programs that record and analyze sales calls, so you can see what works and better estimate the chances of closing deals. Examples: Gong, Chorus.ai

4. Sales Engagement

Tools that help automate messages, follow-ups, and contact sequences with potential customers. Examples: Outreach.io, SalesLoft

5. Prospecting & Lead Data

Platforms that find and verify potential customers (including emails, positions, company, etc.). Examples: ZoomInfo, Pepsales AI

6. Training & Enablement 

Platforms for training the sales team, which provide materials, coaching and examples of best practices. Examples: Allego

Use advanced filters on TechBehemoths platform or submit your project requirements to get relevant service providers for your next CRM related integrations or customizations.