There are 1 Companies in Sheffield
that provide Non-Voice BPO Services!

Sheffield surely is not among the largest tech hubs in the UK but its growth potential and popularity have attracted many eyes from the digital sector in the last years. As in the 21st century, it’s equally important to pay attention to growth speed and to the size of a tech hub, Sheffield seems to achieve these two key factors helped by an increasing number of IT companies that choose the city as their new office place. 

The high number of IT companies in Sheffield created a talent request on the local market - currently, there are more than 22K jobs waiting for skilled IT professionals. In their support, there are only two local universities that generate 700+ young professionals/year. On the other hand, the workforce migration helps local companies to attract new and more experienced workers, especially from Manchester, Leeds, and Birmingham. 

The main tech branches that attract young professionals are the game industry, software development, and marketing. Nonetheless, Sheffield is the home to one of the UK’s biggest game developers - Sumo digital. But also, the city hosts the largest PlayStation teaching lab in the world, which is, by the way, located at Sheffield Hallam University.

Another interesting point in Sheffield’s IT industry is the  “Factory of the future” which was designed to build a system where companies, factories, and entrepreneurs collaborate with each other to develop the robotics and automation industry. 

The average yearly wage in the tech industry in Sheffield is around GBP 37K - an impressive performance reached by a city that is in full transformation and development. 

Sheffield is a good location to search for a digital partner, as you may find lower prices for the same quality that other, larger cities can offer. But of course, there are also exquisite companies that demand more than average. It is up to you to find the one you consider the best.  

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

• To streamline its operations
• To increase productivity
• To reduce their costs, given that they do not need so many resources
• To improve customer satisfaction
• Often provide 24/7 support, making it possible to respond to clients in different time zones
• Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

• First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
• Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
• Find out about quality assurance processes which are also important to ensure accuracy and efficiency
• Ask about their technology and infrastructure for efficient service delivery
• Check data security measures and compliance with industry regulations
• Evaluate pricing models and cost structures in relation to the value and affordability they offer
• Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.