There are 2 Companies in Manchester
that provide Non-Voice BPO Services!

Manchester, UK, is the place where the Industrial Revolution first took place, and one of the main things it is known for, in addition to the football club, of course. But the city promises more, including tech industry development. In the last decade, the number of startups has grown, and so has the number of IT companies that choose to relocate or establish an office/headquarters in the city. 

In 2019, Manchester was the largest tech hub by the number of employees in the UK, outside London. In 2025, this city will still hold its position as the biggest tech center besides London. Fashion, technology, fintech, nanotechnology, and new media - you can find everything from these in Manchester at its highest. The city owns an impressive digital portfolio due to IT companies that positioned the city #2 in the UK. 

Additionally, the city has become the main stage for digital leaders; Home to more than 3 million people and with an economy bigger than Wales or Northern Ireland, the digital sector in Manchester is estimated to be over 5 billion GBP. On top of that, the local councils have gathered their forces to boost the local economy and the level of digitalization. This is how the “Northern Powerhouse” brand appeared. 

Another important aspect of Manchester’s IT industry is the education sector. With Manchester Metropolitan University and the University of Manchester, local tech companies are supplied with a high-quality workforce that covers almost all other branches of the tech industry. 

The average salary for Manchester IT workers is estimated to be 42,600 GBP/year, which is slightly lower than in London, but still at the top for other cities’ IT average salaries. This is very convenient for users who look for IT professionals for their projects at budget-friendly costs and with high skills.

Like in almost all large tech hubs, projects with Manchester-based IT companies can be costly. But if you are aiming for a budget project, you still have companies to choose from.

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

• To streamline its operations
• To increase productivity
• To reduce their costs, given that they do not need so many resources
• To improve customer satisfaction
• Often provide 24/7 support, making it possible to respond to clients in different time zones
• Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

• First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
• Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
• Find out about quality assurance processes which are also important to ensure accuracy and efficiency
• Ask about their technology and infrastructure for efficient service delivery
• Check data security measures and compliance with industry regulations
• Evaluate pricing models and cost structures in relation to the value and affordability they offer
• Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.