There are 4 Companies in Kharkiv
that provide CRM Consulting Services!

Discover Top IT Companies in Kharkiv specialized in CRM Consulting including Hubspot, IBM CRM, Microsoft Dynamics CRM, Marketo, Salesforce, Sugar CRM, Zoho CRM and more.

Customer relationship management (CRM) lies at the heart of any successful business strategy, enabling companies to cultivate meaningful connections with their customers and drive sustainable growth. However, implementing and optimizing a CRM system can be a complex endeavor without the right expertise. CRM Consulting services offer invaluable guidance and support, helping businesses harness the full potential of CRM solutions. Below we explore the realm of CRM Consulting and how getting these services can be useful (or not) for your business.

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Explore Top CRM Consulting Companies in Kharkiv

We found 4 companies. Last updated in: November, 2024

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The ICT Industry in Kharkiv: Data & Insights

Kharkiv is one of the 3 leading tech hubs in Ukraine, and also one of the largest cities, with respectively developed IT infrastructure and digital environment. According to an article published in 2019 by ain.ua, Kharkiv has more than 500 tech & IT companies that enrolled 31K+ employees and professionals in the field. Out of these 500+ IT and tech companies from Kharkiv, more than 200 are registered on TechBehemoths and you can find them right away. 

Like in all other tech centers in Ukraine, Kharkiv IT companies and digital agencies export their services abroad, most of all in the EU (19%) and the US (75%). The market share was estimated at $962M in 2019, but today, it values way more. 

The average income of an IT professional in Kharkiv was around $2K/mo in 2019 according to ain, and $1458/mo according to the Average Salary Survey based on 2021 data. The drop-off is caused by the pandemics and lower rates of project requests from abroad since the city as well as other locations from Ukraine depend on the international market and demand. 

In 2018, IT companies from Kharkiv were taxed at UAH 6.4B or $230M, money that went most of all to the municipality. Also, by 2025, under favorable conditions, Kharkiv IT market value expects to grow up to $2B by 2025. Also, in the near future, Kharkiv is expected to attract new investments in the sector from tech giants, and gain new accelerator, incubator, and startup programs that will boost the digital economy of the country. 

Overall, Kharkiv is one promising destination in Ukraine for IT companies and potential investors, but also for clients that would like to work with experienced BPO entities. Yet, the city, as well as the entire country depends a lot on political and economical development, and newly-on pandemics evolution. 

What is CRM Consulting and what are its benefits for your projects?

Customer relationship management (CRM) lies at the heart of any successful business strategy, enabling companies to cultivate meaningful connections with their customers and drive sustainable growth. However, implementing and optimizing a CRM system can be a complex endeavor without the right expertise. CRM Consulting services offer invaluable guidance and support, helping businesses harness the full potential of CRM solutions. Below we explore the realm of CRM Consulting and how getting these services can be useful  (or not) for your business. 

CRM consulting services provide a wide range of expert solutions designed to help businesses enhance customer interactions, streamline processes, and boost overall sales and marketing efficiency. From CRM strategy development to system integration and customization, CRM Consulting caters to the entire CRM implementation lifecycle. Key services related to CRM Consulting include CRM assessment and planning, CRM customization and integration, data migration, user training, and ongoing support.

To provide better CRM Consulting services, companies leverage a variety of tools and technologies. These may include popular CRM platforms such as Salesforce, Microsoft Dynamics 365, HubSpot, and Zoho CRM. Additionally, integration tools, data migration solutions, and analytics software play a crucial role in optimizing CRM implementation and performance.

Companies seeking CRM Consulting services have the flexibility to choose between specialized IT companies and digital agencies. Specialized IT companies often have deep expertise in CRM technologies and provide niche solutions for CRM implementation and optimization. Digital agencies, on the other hand, may offer a broader suite of services, including CRM Consulting, making them a suitable option for businesses seeking comprehensive digital transformation.

Contracting CRM Consulting services may bring a host of advantages for businesses aiming to strengthen customer relationships and achieve sustainable growth. By implementing an effective CRM system, companies can centralize customer data, enabling a 360-degree view of their interactions. This enhanced visibility empowers sales and marketing teams to deliver personalized and targeted campaigns, resulting in improved customer satisfaction and increased sales. Moreover, CRM Consulting streamlines processes enhances productivity, and facilitates data-driven decision-making, ultimately driving long-term profitability.

Selecting the right CRM Consulting partner is crucial to ensure a successful project. Consider the following criteria: 

  • Expertise and Experience: Look for a provider with proven experience in CRM implementation, integration, and support, ideally with a track record in your industry

  • Customization: Ensure the provider can tailor CRM solutions to meet your specific business needs and processes. 

  • Scalability: Choose a partner who can support your business as it grows and evolves. 

  • Client References: Request client references to gain insights into the provider's performance and customer satisfaction.

TechBehemoths is your go-to platform for finding the best CRM Consulting companies worldwide. With over 982 companies listed across 69+ countries and territories, the platform offers a vast selection of top-tier consulting partners. TechBehemoths provides valuable information such as client reviews, ratings, and detailed profiles, enabling you to make an informed decision and select the ideal CRM Consulting provider for your project.