There are 1 Companies in Lviv
that provide Non-Voice BPO Services!

Lviv is not only about history and architecture, cultural events and tourists, but is also one of the 3 largest IT hubs in Ukraine, alongside Kyiv and Kharkiv. In 2019 there were 416 tech companies, out of which more than 188 are registered on TechBehemoths. In addition to this, Lviv was listed among the 10 most cost-effective locations by Financial times, in 2019 and also, 4 IT companies from the top 100 best BPO, have offices in Lviv, according to an article shared by Lviv IT Cluster. 

Other advantages of Lviv as a tech center are the economic attractiveness, which makes the city a feasible destination with qualified professionals in the IT industry, such as web designers, developers, software engineers, and other specialists in related fields. 

Youngsters interested in the field of IT can always find specialization courses in different fields, and those professionals that feel insecure, have a place to retrain and improve their skills in Lviv. This means that the IT and tech academic background in the city is at one of the highest levels in the region. 

The city also has a positive development dynamic, and so, in the past 7 years, the number of investors and IT companies in Lviv significantly increased. The most important aspect when attracting new companies to a city is to keep them satisfied with the entire environment - a lesson that Lviv accomplished. 90% of all CEOs of local IT companies are satisfied with the city, and 83% will continue to invest. On the other hand, local companies that open offices in Lviv, export IT services abroad. Web agencies, digital companies, and professionals working for Lviv-based IT companies are attracting more new clients each year. 

In 2019 there were more than 25K professionals enrolled in the IT sector in Lviv, but in 2021 there could be more. With an average salary of $1866/mo according to IT cluster and $2800/mo according to Glassdoor, the number of IT specialists increased by more than 85% in the past 2 years.

Overall, Lviv is expected to increase its IT capabilities and deliver more IT services and service types in the near future. With a new generation coming up, companies located there are able to assimilate and produce valuable digital products and technologies. 

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

• To streamline its operations
• To increase productivity
• To reduce their costs, given that they do not need so many resources
• To improve customer satisfaction
• Often provide 24/7 support, making it possible to respond to clients in different time zones
• Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

• First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
• Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
• Find out about quality assurance processes which are also important to ensure accuracy and efficiency
• Ask about their technology and infrastructure for efficient service delivery
• Check data security measures and compliance with industry regulations
• Evaluate pricing models and cost structures in relation to the value and affordability they offer
• Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.