There are 1 Companies in Birmingham
that provide Non-Voice BPO Services!

Birmingham is the 2nd largest city in the United Kingdom. Historically, it was famous for being a key city with a prosperous manufacturing industry. It was leading the industrial revolution, being home to famous scientists who invented the steam engine and gas lighting.

It was a major automotive manufacturer and industrial center during the 20th century, but in recent years became one of the fastest growing tech hubs in the UK and is set to become one of the leading tech cities in the country.

The West Midlands region is home to thousands of startups and IT companies that are estimated to generate a significant contribution to the region’s economy by 2025 (more than £2.5B) and create more than 50K new tech jobs.

In the past few years, tech companies from Birmingham raised over £500M in venture capital per year, and the government also plans to invest hundreds of millions of £ in the city to make it an important innovation and tech center.

Businesses and tech professionals are choosing Birmingham because it’s well connected to London, has relatively lower prices for rent, has a diverse culture and a thriving tech scene and lots of options for activities to experience after work.

According to West Midlands Tech Review by Birmingham Tech, the region has an ambitious plan to become the leading tech hub in the country based on the digital roadmap for 2021 - 2026, which has 5 key objectives:

• Become the country’s best connected region

• Use data to improve people’s lives

• Make sure everyone gets access to digital opportunities

• Use digital public services to improve the region

• Continue the digital transformation

More than 260 IT companies from Birmingham listed on TechBehemoths. They offer a wide range of services and have various levels of expertise in specific industries.

Choosing a reliable IT service provider from this region or city might be a difficult task. That’s why we've created an advanced filter to ease the selection process and allow you to shortlist the companies based on your project needs.

Additionally, you can submit your project requirements and receive a list of curated tech companies to consider.

There is no obligation to hire a company and the platform is free to use.

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

• To streamline its operations
• To increase productivity
• To reduce their costs, given that they do not need so many resources
• To improve customer satisfaction
• Often provide 24/7 support, making it possible to respond to clients in different time zones
• Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

• First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
• Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
• Find out about quality assurance processes which are also important to ensure accuracy and efficiency
• Ask about their technology and infrastructure for efficient service delivery
• Check data security measures and compliance with industry regulations
• Evaluate pricing models and cost structures in relation to the value and affordability they offer
• Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.