There are 1 Companies in Denmark
that provide Virtual Receptionist Services!

According to the European Commission’s annual ranking, Denmark is one of the most digitized economies and societies among the 28 EU member states (2020). This is a testament to Denmark’s outstanding IT infrastructure and tech-savvy population.

85% of Danish citizens are online and actively engaged in the use of a variety of online services, making their digital skills highly advanced. In fact, all communications between citizens and public authorities take place digitally.

It is fair to say that Denmark has set some heavy footprints in the global software development arena. A number of the most used programming languages have been developed by Danish researchers, including C++, TurboPascal, and Visual Prolog. Denmark is also home to world-class software development talent - especially within the fields of security and cryptography, algorithms, AI/ML, wireless network solutions, eGovernment solutions, acoustics software, and robotics. 

Since Denmark is a small, highly integrated, and homogenous society, consumers often play an active role in developing new technology and are quick at adopting new technologies. Using Denmark as a test market gives international corporations the advantage of being able to quickly adjust and improve a product at low costs before releasing it on the world market.

Why working with Danish IT companies

There are more reasons why working with Danish IT companies is worthwhile - Abundant tech professionals, highly qualified workers, the ease of doing business, access to a rich and innovative market are just a few to mention. 

But let’s take a look closer: Denmark is not the country that faces a workforce shortage in the IT industry. More and more professionals are attracted to work in this industry. What attracts them to work - higher wages, public sector digitalization, and government facilities combined with 6 hours of work/day, and an attractive social system. 

The ease of doing business - according to the 2020 report, Denmark ranked 4th in the world. That’s lower bureaucracy, services digitalization, and a healthy business environment overall. 

Highly qualified workers come from tech universities that look more attractive to youngsters than other specialities. And at last - all these lead to an innovative market to which the lucky ones have access. 

What to pay attention to when working with Danish IT companies

With all the facilities and benefits Danish companies come with, there must be a price. Sure - it’s the money clients pay for the comfort of doing business. Business owners usually pay 15-20% more for digital projects on average, when working with Danish IT companies, compared to the EU average. And that’s probably the only thing that could retain from working with a Danish IT company.

How reliable are Danish companies

Reliability and reputation for Danish IT companies and software agencies are very important. But everything comes from the system’s conditions: The less the government pressure, the better the services and the business. A very simple deduction that reveals a part of the truth - Danish companies are reliable because of the policies. 

Another part of the story is about tradition. While building its own public sector as a digital sector where there is no need to interact physically with authorities, the Danish digital agencies took over the best practices from countries in the neighborhood. Germany and Sweden have two quite different business models, and the best of both can be found in Denmark.  Now, coming back to traditions, Denmark managed to build its own business culture that is distinctive and pleasant at the same time.

A virtual rece­ptionist is software designed to e­nsure that every custome­r call receives prompt atte­ntion and assistance. These inte­lligent systems handle incoming calls, addre­ssing basic customer requireme­nts such as appointment scheduling, call routing, and providing nece­ssary account information. 

Virtual receptionists can be customize­d to fit specific companies or industries, offe­ring support in multiple languages. The most advance­d solutions excel in obtaining customer de­tails swiftly and engaging in lifelike conve­rsations to simulate a genuine inte­raction.

Over 90% of customers believe that an immediate response is essential when they have questions or issues. Virtual receptionists can help businesses meet this demand. 

Key advantage­s of virtual receptionist 

A carefully chose­n virtual receptionist or top-tier answe­ring service can greatly be­nefit your business. If you're conside­ring utilizing a virtual receptionist, there­ are a few key advantage­s an answering service should provide­.

• Improve customer experience

• Free up internal resources

• Deliver support 24/7

• Streamline appointment schedules

• Appear more professional

Most important features in a virtual receptionist service

The available features of a virtual receptionist vary depending on the answering service utilized. Here are some key features:

• Automated receptionist

• Live answering

• Message taking

• Directing and transferring calls

• Booking appointments

• FAQs

• Response time

• Availability schedule

Small businesses should consider asking about the internal processes of a virtual receptionist or answering service provider, including their staff recruitment process. Opting for a virtual receptionist service can enhance the professionalism of your business and make the inquiry process more efficient.