There are 2 Companies in Seattle
that provide Non-Voice BPO Services!

Seattle tech industry registers a strong growth in tech job offers. On average, in 2020, more than 900 jobs/month were offered to professionals in the IT industry in different subsectors. In 2024, the tech industry in Seattle offered more than 193,000 jobs in this field. This means that after the healthcare industry, tech opportunities are the second-fastest-growing economic branch in the city. 

The annual salary of a tech worker in Seattle was estimated in 2025 to range between $60,000 - $104,000 USD, according to Glassdoor. 

On the other hand, the city is overwhelmed with IT companies and faces two challenges that have a huge role in the industry’s future. 

• First, Seattle has a shortage of skilled professionals in the IT industry, and the local authorities try to deal with this issue by promoting and facilitating access to women in the IT industry. 
• The second issue is gender balance, where female workers have a lower priority in IT companies, according to Bizjournals. In 2025, this problem persists, with only 30% of tech jobs filled by women in 2024, and it may take 15 years to achieve gender balance in this industry. 

These two issues are actually a solution to each other, and if implemented correctly, could boost Seattle's tech capacities and improve the city’s position in the gender balance index. 

The number of IT companies from Seattle has also experienced a strong growth in the last years, reaching in 2024 the number of 13,000+, which is a good industry indicator, showing the capacities and the capabilities of Seattle to move forward and take the regional leading position. In 2023, the tech sector in Seattle contributed to the local economy with $134 billion, which increased the Gross Regional Product of $148.9 billion in 2024. 

For companies that intend to cooperate with tech & web agencies, Seattle is a good place to find a fit partner in digital projects, no matter the subsector. The 13000+ IT companies provide an entire range of services and enjoy a consolidated reputation based on numerous works for both SMEs and commercial giants. 

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

• To streamline its operations
• To increase productivity
• To reduce their costs, given that they do not need so many resources
• To improve customer satisfaction
• Often provide 24/7 support, making it possible to respond to clients in different time zones
• Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

• First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
• Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
• Find out about quality assurance processes which are also important to ensure accuracy and efficiency
• Ask about their technology and infrastructure for efficient service delivery
• Check data security measures and compliance with industry regulations
• Evaluate pricing models and cost structures in relation to the value and affordability they offer
• Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.