There are 1 Companies in Kyiv
that provide Non-Voice BPO Services!

Kyiv, the Ukrainian capital and largest city, is one of the largest tech hubs in Eastern Europe, and it also hosts offices of international corporations and numerous tech companies that provide workplaces and above-average salaries in the IT sector in Ukraine. 

Kyiv is also the home of more than half of all Ukrainian IT companies, which is an expected fact. With a significant number of international investors, Kyiv aims to draw attention to the local market, even more, prioritizing the development of the IT sector. 

The capital of Ukraine is also the home of over 41% of all existing developers in the country, or at least it was until 2019. Also, more than half of all senior developers live in Kyiv, which again confirms the strong commitment of the city to develop the local IT sector and become one of the leading BPO centers in Europe. 

Out of the 50 top IT companies in Ukraine have their offices in Kyiv, and all of them have employed more than 23K professionals within the sector. Samsung, Siemens, Huawei, Oracle, Snap, Ubisoft, Netracker, and Terrasoft are only a few tech giants that have their offices in Kyiv, mainly due to the local talent pool and relatively cheap workforce, compared to other countries, especially those located in Western Europe. 

The average worker in the IT sector is aged between 25-30 y.o. And around 84% have higher education, which is an impressive indicator both for the city and for the entire Eastern European region. 

Related to how well IT professionals are being paid in Kyiv, we can share several figures from different sources: 

According to Glassdoor, software engineers have an average salary of $3,000 - $5,000/mo, while other specialists like QA specialists and IT Project Managers get around $1500/mo. Based on another report from Glassdoor, a developer has a yearly salary of $60K, which is $2,000 - $5,000/mo. And based on the information provided by PayScale, the average salary of a software engineer is estimated to be only $1,425 or 58,801 UAH/year. 

Overall, Kyiv remains the largest tech center in Ukraine, and it aims to become the most important in the region, competing with Warsaw and Bucharest.

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

• To streamline its operations
• To increase productivity
• To reduce their costs, given that they do not need so many resources
• To improve customer satisfaction
• Often provide 24/7 support, making it possible to respond to clients in different time zones
• Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

• First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
• Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
• Find out about quality assurance processes which are also important to ensure accuracy and efficiency
• Ask about their technology and infrastructure for efficient service delivery
• Check data security measures and compliance with industry regulations
• Evaluate pricing models and cost structures in relation to the value and affordability they offer
• Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.