There are 9 Companies in Warsaw
that provide Help desk Services!

Discover Top IT Companies in Warsaw specialized in Help desk and other related services. Find the best IT service providers for your projects.

For companies seeking efficient IT support, Help Desk services provide a central point of contact for resolving technology-related issues. These services are crucial for ensuring smooth operations within organizations, as they address technical problems and answer inquiries from users.

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Featured Companies in Warsaw

This month, the following Help desk companies managed to provide an outstanding service and support. It's worth taking a look.

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Explore Top Help desk Companies in Warsaw

We found 9 companies. Last updated in: April, 2025

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The IT Industry in Warsaw: General Overview

Warsaw is not only the biggest city of Poland with over 1.7M people, but also its capital and a thriving tech city set to become the new Silicon Valley of Europe.

While Western Europe experiences a shortage of IT talent, Poland and Warsaw particularly, which is the nation's leading city, has a large pool of IT talent which is competitive and skilled - making it a great opportunity for outsourcing.

According to McKinsey, Poland’s economy is predicted to grow to about €900B by 2030 and become more self-sufficient. The IT sector makes up around 8% of the country's GDP, with other 400K IT workers powering the growth of the economy.

Poland is strategically located in the center of Europe and neighbors Germany, the biggest economy in the EU, making it a competitive region for the IT industry. 

Tech giants like Google, Facebook, Microsoft, Amazon, Oracle, Cisco and many others, have offices in Warsaw and invested millions of $ in data centers, office spaces, campuses + employ thousands of tech professionals. 

Hundreds of startups and IT companies from Warsaw like DocPlanner, Ramp, Tylko, Displate, Telemedi, etc., attracted more than $300M of investment from various international funds in recent years, which was a tremendous growth compared to previous years.

TechBehemoths lists over 240 tech companies from Warsaw. They provide a wide set of services such as software development, mobile app development, cloud consulting,  app testing and many more.

Finding the right partner located in this city can be a time consuming and challenging task. Hence, we’ve developed an advanced filter to ease the selection process. It allows you to narrow down the results and shortlist the companies based on your project requirements.

Start browsing and selecting the companies to work with, or submit your project requirements and we’ll send you a curated list of tech companies to consider for hiring. The service is free of charge.

What is Help desk and what are its benefits for your projects?

For companies seeking efficient IT support, Help Desk services provide a central point of contact for resolving technology-related issues. These services are crucial for ensuring smooth operations within organizations, as they address technical problems and answer inquiries from users.

There are lots of IT companies that specialize in providing Help Desk services, employing teams of skilled technicians and support professionals who are well-versed in resolving a wide range of IT issues. The largest companies providing help desk services count ServiceNow, Zendesk, and Atlassian's Jira Service Management. But smaller and more affordable companies can be found on the current page

Reliability is a key factor for Help Desk service providers. These companies are typically equipped with the necessary resources, expertise, and infrastructure to provide timely and effective support. However, reliability also depends on factors such as the company's experience, the competency of their support staff, and the quality of their service level agreements (SLAs).

Help Desk service providers use various tools and technologies to streamline support operations, including ticketing systems for issue tracking, remote desktop software for troubleshooting, knowledge bases for self-help resources, and customer relationship management (CRM) software for managing user interactions. Additionally, they often employ chatbots and AI-driven automation to enhance response times and efficiency.

Help Desk services are closely related to various IT support and management services, including:

  • IT Service Management (ITSM): Comprehensive solutions for managing IT services and infrastructure.

  • Managed IT Services: Outsourced IT support and management for businesses.

  • On-Site Support: Physical presence for addressing complex technical issues.

  • Remote IT Support: Remote troubleshooting and issue resolution.

  • IT Consulting: Strategic guidance for technology decision-making.

Choosing the Best IT Companies Providing Help Desk Services: Selecting the right IT company for Help Desk services involves evaluating factors such as their experience, support capabilities, adherence to industry standards, and the scalability of their solutions. Look for providers that align with your organization's specific support needs and budget constraints. Additionally, consider their responsiveness and willingness to tailor services to your requirements.

Help Desk providers are essential for various projects, including:

  • Establishing IT Support: Setting up a Help Desk service for the first time within an organization.

  • Expanding Support: Scaling support operations to accommodate a growing user base.

  • Technical Issue Resolution: Addressing critical incidents and reducing downtime.

  • IT System Deployments: Providing support during technology rollouts and migrations.

  • User Training: Offering training and guidance on technology usage.

Companies across industries can benefit from Help Desk services, including:

  • Small and Medium-sized Enterprises (SMEs): Seeking cost-effective IT support without in-house IT teams.

  • Large Enterprises: Managing complex IT ecosystems and extensive user bases.

  • Service Providers: Offering technical support as part of their service packages.

  • Education Institutions: Supporting faculty, staff, and students with technology issues.

  • Healthcare Providers: Ensuring uninterrupted access to critical medical systems.

  • E-commerce Businesses: Maintaining online store functionality and resolving customer issues.

Other Relevant Information for Help Desk Service Seekers: The cost of Help Desk services can vary significantly depending on factors such as the level of support required, the complexity of the IT environment, and the number of users. Costs are typically based on a per-user or per-device subscription model. In the US, prices can range from $20 to $100 per user per month or more, with additional costs for on-site support or extended hours of coverage. Costs in the UK and Australia may follow similar ranges but can also vary due to market conditions and service providers' offerings. It's essential to discuss pricing and SLAs with Help Desk service providers to ensure that the chosen plan aligns with your organization's needs and budget.