There are 45 Companies in the United Kingdom
that provide Help desk Services!
The UK technology sector is growing more than two-and-a-half times faster than the overall economy and London has been ranked as the second most connected place for tech in the world behind Silicon Valley in the US.
Discover Top IT Companies in the United Kingdom specialized in Help desk and other related services. Find the best IT service providers for your projects.
For companies seeking efficient IT support, Help Desk services provide a central point of contact for resolving technology-related issues. These services are crucial for ensuring smooth operations within organizations, as they address technical problems and answer inquiries from users.
Featured Companies in United Kingdom
This month, the following Help desk companies managed to provide an outstanding service and support. It's worth taking a look.
AResourcePool Verified Company
London, United Kingdom Head office in: India
Overview: Aresourcepool is a leading IT services provider with extensive experience in providing DigitalMarketing (Internet Marketing & Web Design...
At Total IT Global, we elevate your digital journey with cutting-edge innovation, to achieve your vision of ‘the enterprise of the future’...
Bondgate IT is a leading technology partner that has been serving businesses across Darlington and the wider Tees Valley region since 1998. With a tea...
Explore Top Help desk Companies in United Kingdom
London, United Kingdom Head office in: United States
OnHires is a global recruitment agency specializing in finding IT specialists for fast-growing companies of any size. We provide the best employees wi...
Services:
Binmile Technologies Verified Company
Borehamwood, United Kingdom Head office in: India
Binmile is committed to offering IT services in digital product engineering, software product engineering, application development, test automation, c...
Reciprocity ROI, LLC Verified Company
London, United Kingdom Head office in: United States
We design innovation and creates sustainable technology ecosystems.We create innovation delivery programs, build intersections, avoid limits take on t...
Providing Website Design, WordPress Development, e-Commerce, SEO, Graphic Design, our design and development work is focused, results-driven and clien...
Services:
RevInfotech Inc Verified Company
Harrow, United Kingdom Head office in: United States
Revinfotech Inc is a leading global Development Company that's Empowering Disruptive Startups & Fortune 500 companies in bridging the gap between...
Services:
P.R LONDON AND MEDIA LTD is Technology focused Film Production & Media business. We operate an online, globally viewed Ecommerce Business, News Pu...
London, United Kingdom Head office in: United States
AlphaBOLD is a global leader in next-generation business transformation and consulting. We enable clients all over the US to navigate their digital tr...
Hashe Computer Solutions (Pvt) Ltd. Verified Company
Bromsgrove, United Kingdom Head office in: Pakistan
Hashe Computer Solutions: Your Partner in IT Innovation and ExcellenceCompany Overview Established in 1998, Hashe Computer Solutions stands as a globa...
At Gorilla360 Ltd, we offer a full suite of services tailored to meet your business needs, leveraging the latest in technology and innovation. Whether...
Services:
Skillikz wholeheartedly believes in the transformative power of technology, fuelled by strong human values. For a successful transformation, we eng...
Wavex challenge the legacy thinking of both clients and teams (within the IT market) by focusing on the exciting possibilities that technology can unl...
All experts at Papersnow (reviews) are uniquely qualified to provide perfect solutions for your writing, editing and proofreading problems.Along with...
Services:
Hanco is Here! ™ Hanco has a powerful synergy across our main service areas, from IT and Infrastructure Management, to Cybersecurity an...
Services:
Based in our modern offices in Hessle, near Hull our professional and friendly staff are always open to a new challenge, a team of IT service and supp...
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Custom Website Development Services Hub Website development services are no doubt one of the most searched work. Whether we need it for our small v...
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R-freshd’s core services include web and graphic design in Blackpool, if your project is anything to do with marketing and advertising your brand the...
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Whitstable, United Kingdom Head office in: United Kingdom
At IT Outcomes, we're dedicated to ensuring that you are the central focus of our bespoke IT solutions. Our approach is to personalise the service...
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For over 13 year, we have been successfully delivering complex projects for clients from different industries with an extra emphasis on quality, innov...
Maximum Networks can assist you in obtaining the right broadband and phone solutions for the needs of your company. We will do this by im...
We are Shepherd IT! Businesses in Hampshire and surrounding areas partner with us because we are an IT provider that provides peace of mind (That&rsqu...
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GoPro Consultants is an IT Consultancy and IT Managed services provider Globally with immeasurable expertise of IT professionals in Hardware/Support &...
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ICT in the United Kingdom: General Profile and Insights
The UK technology sector is growing more than two-and-a-half times faster than the overall economy and London has been ranked as the second most connected place for tech in the world behind Silicon Valley in the US.
According to the Tech Nation Report 2018, the UK digital tech sector is worth nearly £184bn to the economy, a rise from £170bn in 2016. The turnover of digital technology companies grew by 4.5% between 2016 and 2017, compared with 1.7% growth in UK GDP.
Why you should work with a UK-based company?
Probably the second largest IT hub in the world, the UK is one of the fastest-growing IT leaders. It is the home of over 225,000 IT & web companies based on a report delivered by Computer Weekly. Web companies from the UK provide the entire range of services and are known for good management, rich business culture, and great tech performance
What you should be aware of when working with UK web companies
A report by Tech Nation in 2018 revealed the main challenges companies and IT hubs face, is related to access to talent, affecting 83% of tech hubs. Access to funding and poor transport links were also found to be major challenges for some of the UK’s tech hubs.
Are UK IT companies reliable?
The UK companies enjoy a high trust level on a global level and are considered reliable overall. However, due to the wide variety of web & software companies, not all UK-based companies represent the business culture, performance, and tech skills that the UK is so well known for. This is why choosing the IT company as a partner is important.
How the UK IT industry relates to the neighboring countries
Having a leading IT infrastructure, the IT industry in the UK increased its potential and following the global trends, just like the US, it will focus more on certifying and developing already existing professionals rather than hiring new skills.
On the background of a fast-developing EU market, the UK looks weaker alone than in the community. Brexit has forced tech giants and many IT companies to leave for other EU countries, especially Ireland and Germany - a report from Tech Spot reveals.
Overall, the UK IT industry will continue to be a good option for businesses that tend to expand their presence on the local market, and also for local startups, that would preferably rely on companies from the UK.
What is Help desk and what are its benefits for your projects?
For companies seeking efficient IT support, Help Desk services provide a central point of contact for resolving technology-related issues. These services are crucial for ensuring smooth operations within organizations, as they address technical problems and answer inquiries from users.
There are lots of IT companies that specialize in providing Help Desk services, employing teams of skilled technicians and support professionals who are well-versed in resolving a wide range of IT issues. The largest companies providing help desk services count ServiceNow, Zendesk, and Atlassian's Jira Service Management. But smaller and more affordable companies can be found on the current page
Reliability is a key factor for Help Desk service providers. These companies are typically equipped with the necessary resources, expertise, and infrastructure to provide timely and effective support. However, reliability also depends on factors such as the company's experience, the competency of their support staff, and the quality of their service level agreements (SLAs).
Help Desk service providers use various tools and technologies to streamline support operations, including ticketing systems for issue tracking, remote desktop software for troubleshooting, knowledge bases for self-help resources, and customer relationship management (CRM) software for managing user interactions. Additionally, they often employ chatbots and AI-driven automation to enhance response times and efficiency.
Help Desk services are closely related to various IT support and management services, including:
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IT Service Management (ITSM): Comprehensive solutions for managing IT services and infrastructure.
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Managed IT Services: Outsourced IT support and management for businesses.
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On-Site Support: Physical presence for addressing complex technical issues.
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Remote IT Support: Remote troubleshooting and issue resolution.
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IT Consulting: Strategic guidance for technology decision-making.
Choosing the Best IT Companies Providing Help Desk Services: Selecting the right IT company for Help Desk services involves evaluating factors such as their experience, support capabilities, adherence to industry standards, and the scalability of their solutions. Look for providers that align with your organization's specific support needs and budget constraints. Additionally, consider their responsiveness and willingness to tailor services to your requirements.
Help Desk providers are essential for various projects, including:
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Establishing IT Support: Setting up a Help Desk service for the first time within an organization.
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Expanding Support: Scaling support operations to accommodate a growing user base.
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Technical Issue Resolution: Addressing critical incidents and reducing downtime.
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IT System Deployments: Providing support during technology rollouts and migrations.
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User Training: Offering training and guidance on technology usage.
Companies across industries can benefit from Help Desk services, including:
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Small and Medium-sized Enterprises (SMEs): Seeking cost-effective IT support without in-house IT teams.
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Large Enterprises: Managing complex IT ecosystems and extensive user bases.
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Service Providers: Offering technical support as part of their service packages.
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Education Institutions: Supporting faculty, staff, and students with technology issues.
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Healthcare Providers: Ensuring uninterrupted access to critical medical systems.
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E-commerce Businesses: Maintaining online store functionality and resolving customer issues.
Other Relevant Information for Help Desk Service Seekers: The cost of Help Desk services can vary significantly depending on factors such as the level of support required, the complexity of the IT environment, and the number of users. Costs are typically based on a per-user or per-device subscription model. In the US, prices can range from $20 to $100 per user per month or more, with additional costs for on-site support or extended hours of coverage. Costs in the UK and Australia may follow similar ranges but can also vary due to market conditions and service providers' offerings. It's essential to discuss pricing and SLAs with Help Desk service providers to ensure that the chosen plan aligns with your organization's needs and budget.