There are 14 Companies in Poland
that provide Help desk Services!

Polish IT industry is one of the most important sectors of the national economy, with high fundamental principles and future growth prospects. Some aspects like state budget compensation, the specialist available or the rapid development of the market are influencing the industry. The country is also one of the winners when it comes to the global financial crisis, which helped it to offer products and services that have been short lately – economic stability. That is the main reason why companies started to be interested in the Polish market.

According to salary explorer, the average salary of a Polish web developer is around $1520/mo. On the other hand, the hourly rate of a Polish web developer is estimated to be around $7,20, which makes Poland a good destination for cheaper IT services and as well, a favorable country for sourcing out human resources and IT professionals. 

Why work with a Polish IT company

Out of many reasons why Polish companies are worth working with, two of them are considered the most important. 

First of all the increasing market demand combined with the presence of tech giants such as IBM, Microsoft, HP or Google contributed to Polish IT culture and development and increased the competitiveness of the country’s IT companies in Europe. 

The second reason lies in the abundant human resources, which come in contrast with the neighboring countries. The number of IT professionals and web education in the country shaped the IT companies based in Poland as accessible and easy to handle. 

What you should be aware of when working with Polish-based IT companies

On the other hand, the cheap hourly rates of Polish IT professionals made the country a great destination for outsourcing, leaving for local companies not too much space where they could afford to provide higher quality IT services. 

Are Polish IT Companies reliable?

Polish IT Companies invaded the European market with offers to beat, offering the full-service range in web design and development, app, software engineering, and marketing for prices that are twice, or even three times lower than the average. 

Although not all Polish professionals can provide services they are promoting, most of them do, but most of the time the quality is proportional to prices, which tells a lot about the reliability of Polish companies. Nonetheless, Tech Behemoths recommends studying the market and connecting with as many as possible companies to find the one that suits you, just like in the case of any other country. 

How Polish IT infrastructure relates to the neighboring countries

With abundant labor force and tech professionals, as well as having lower prices than the western neighbouring countries, Poland IT industry is a strong regional competitor, connecting Eastern Europe with Western Europe, both geographically and by value. Reported to Ukraine, Poland has way more market opportunities and geographical advantage, attracting more companies in the IT industry. On the other hand, most Polish IT professionals are being outsourced by German companies due to higher salaries and opportunities, which reveals that the country’s infrastructure has to progress until it will be able to keep the workforce inside its borders. 

Overall, due to progress in the IT industry, Poland has the potential to become not only Europe’s largest tech hub but also, one of the most skilled ones. 

For companies seeking efficient IT support, Help Desk services provide a central point of contact for resolving technology-related issues. These services are crucial for ensuring smooth operations within organizations, as they address technical problems and answer inquiries from users.

There are lots of IT companies that specialize in providing Help Desk services, employing teams of skilled technicians and support professionals who are well-versed in resolving a wide range of IT issues. The largest companies providing help desk services count ServiceNow, Zendesk, and Atlassian's Jira Service Management. But smaller and more affordable companies can be found on the current page

Reliability is a key factor for Help Desk service providers. These companies are typically equipped with the necessary resources, expertise, and infrastructure to provide timely and effective support. However, reliability also depends on factors such as the company's experience, the competency of their support staff, and the quality of their service level agreements (SLAs).

Help Desk service providers use various tools and technologies to streamline support operations, including ticketing systems for issue tracking, remote desktop software for troubleshooting, knowledge bases for self-help resources, and customer relationship management (CRM) software for managing user interactions. Additionally, they often employ chatbots and AI-driven automation to enhance response times and efficiency.

Help Desk services are closely related to various IT support and management services, including:

• IT Service Management (ITSM): Comprehensive solutions for managing IT services and infrastructure.

• Managed IT Services: Outsourced IT support and management for businesses.

• On-Site Support: Physical presence for addressing complex technical issues.

• Remote IT Support: Remote troubleshooting and issue resolution.

• IT Consulting: Strategic guidance for technology decision-making.

Choosing the Best IT Companies Providing Help Desk Services: Selecting the right IT company for Help Desk services involves evaluating factors such as their experience, support capabilities, adherence to industry standards, and the scalability of their solutions. Look for providers that align with your organization's specific support needs and budget constraints. Additionally, consider their responsiveness and willingness to tailor services to your requirements.

Help Desk providers are essential for various projects, including:

• Establishing IT Support: Setting up a Help Desk service for the first time within an organization.

• Expanding Support: Scaling support operations to accommodate a growing user base.

• Technical Issue Resolution: Addressing critical incidents and reducing downtime.

• IT System Deployments: Providing support during technology rollouts and migrations.

• User Training: Offering training and guidance on technology usage.

Companies across industries can benefit from Help Desk services, including:

• Small and Medium-sized Enterprises (SMEs): Seeking cost-effective IT support without in-house IT teams.

• Large Enterprises: Managing complex IT ecosystems and extensive user bases.

• Service Providers: Offering technical support as part of their service packages.

• Education Institutions: Supporting faculty, staff, and students with technology issues.

• Healthcare Providers: Ensuring uninterrupted access to critical medical systems.

• E-commerce Businesses: Maintaining online store functionality and resolving customer issues.

Other Relevant Information for Help Desk Service Seekers: The cost of Help Desk services can vary significantly depending on factors such as the level of support required, the complexity of the IT environment, and the number of users. Costs are typically based on a per-user or per-device subscription model. In the US, prices can range from $20 to $100 per user per month or more, with additional costs for on-site support or extended hours of coverage. Costs in the UK and Australia may follow similar ranges but can also vary due to market conditions and service providers' offerings. It's essential to discuss pricing and SLAs with Help Desk service providers to ensure that the chosen plan aligns with your organization's needs and budget.