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There are 3 Companies in Amsterdam
that provide Help desk Services!

Discover Top IT Companies in Amsterdam specialized in Help desk and other related services. Find the best IT service providers for your projects.

For companies seeking efficient IT support, Help Desk services provide a central point of contact for resolving technology-related issues. These services are crucial for ensuring smooth operations within organizations, as they address technical problems and answer inquiries from users.

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Explore Top Help desk Companies in Amsterdam

We found 3 companies. Last updated in: May, 2025

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How did Amsterdam's Tech scene evolved lately?

 

The IT industry in Amsterdam is one of the largest forces that drives the economical development in the capital of Netherlands. Amsterdam has emerged as a leading European tech hub, attracting global companies, fostering a vibrant startup ecosystem, and driving innovation across a wide spectrum of fields.

Several factors have contributed to Amsterdam's remarkable success in the IT sector. The city has a strong infrastructure, featuring high-speed connectivity and a well-established digital ecosystem.

Amsterdam is home to over 4300 startups, making it one of the most dynamic startup ecosystems in Europe. The IT sector in Amsterdam employs over 250,000 people and generates over €10 billion in revenue annually, making it a significant contributor to the city's economy.

Supportive government policies and initiatives further enhance Amsterdam's appeal to IT companies. The city's pro-innovation position, together with the focus on education and talent development, has created a fertile ground for businesses to flourish. Amsterdam's number of companies in 2020 surpassed 76 thousand according to Statista

Global tech giants like Cisco, IBM, Microsoft, and Oracle have established significant presence in Amsterdam, recognizing the city's potential as a strategic hub for their operations. Alongside these established players, a wave of homegrown success stories, including Booking.com, TomTom, and Adyen, has emerged, showcasing Amsterdam's ability to support innovation from within.

The IT sector has been a driving force behind job creation, attracting a diverse pool of skilled professionals and contributing significantly to the city's economic growth. Over 90% of residents in Amsterdam speak English, making it an attractive destination for international tech talent. 

Amsterdam's IT landscape is known for innovation as companies push technology to solve global challenges. The social and cultural impact of the IT industry is equally significant. Amsterdam's thriving tech scene has fostered a knowledge-based economy, attracting talent from around the world and creating a dynamic environment. 

The city's commitment to sustainability and innovation has further enhanced its appeal, positioning it as a leader in the development of eco-friendly and technologically advanced solutions. 

As the industry continues to evolve, Amsterdam is well-positioned to remain at the forefront of technological advancements, shaping the future of the digital landscape and contributing to a more connected, sustainable, and prosperous world.

What is Help desk and what are its benefits for your projects?

For companies seeking efficient IT support, Help Desk services provide a central point of contact for resolving technology-related issues. These services are crucial for ensuring smooth operations within organizations, as they address technical problems and answer inquiries from users.

There are lots of IT companies that specialize in providing Help Desk services, employing teams of skilled technicians and support professionals who are well-versed in resolving a wide range of IT issues. The largest companies providing help desk services count ServiceNow, Zendesk, and Atlassian's Jira Service Management. But smaller and more affordable companies can be found on the current page

Reliability is a key factor for Help Desk service providers. These companies are typically equipped with the necessary resources, expertise, and infrastructure to provide timely and effective support. However, reliability also depends on factors such as the company's experience, the competency of their support staff, and the quality of their service level agreements (SLAs).

Help Desk service providers use various tools and technologies to streamline support operations, including ticketing systems for issue tracking, remote desktop software for troubleshooting, knowledge bases for self-help resources, and customer relationship management (CRM) software for managing user interactions. Additionally, they often employ chatbots and AI-driven automation to enhance response times and efficiency.

Help Desk services are closely related to various IT support and management services, including:

  • IT Service Management (ITSM): Comprehensive solutions for managing IT services and infrastructure.

  • Managed IT Services: Outsourced IT support and management for businesses.

  • On-Site Support: Physical presence for addressing complex technical issues.

  • Remote IT Support: Remote troubleshooting and issue resolution.

  • IT Consulting: Strategic guidance for technology decision-making.

Choosing the Best IT Companies Providing Help Desk Services: Selecting the right IT company for Help Desk services involves evaluating factors such as their experience, support capabilities, adherence to industry standards, and the scalability of their solutions. Look for providers that align with your organization's specific support needs and budget constraints. Additionally, consider their responsiveness and willingness to tailor services to your requirements.

Help Desk providers are essential for various projects, including:

  • Establishing IT Support: Setting up a Help Desk service for the first time within an organization.

  • Expanding Support: Scaling support operations to accommodate a growing user base.

  • Technical Issue Resolution: Addressing critical incidents and reducing downtime.

  • IT System Deployments: Providing support during technology rollouts and migrations.

  • User Training: Offering training and guidance on technology usage.

Companies across industries can benefit from Help Desk services, including:

  • Small and Medium-sized Enterprises (SMEs): Seeking cost-effective IT support without in-house IT teams.

  • Large Enterprises: Managing complex IT ecosystems and extensive user bases.

  • Service Providers: Offering technical support as part of their service packages.

  • Education Institutions: Supporting faculty, staff, and students with technology issues.

  • Healthcare Providers: Ensuring uninterrupted access to critical medical systems.

  • E-commerce Businesses: Maintaining online store functionality and resolving customer issues.

Other Relevant Information for Help Desk Service Seekers: The cost of Help Desk services can vary significantly depending on factors such as the level of support required, the complexity of the IT environment, and the number of users. Costs are typically based on a per-user or per-device subscription model. In the US, prices can range from $20 to $100 per user per month or more, with additional costs for on-site support or extended hours of coverage. Costs in the UK and Australia may follow similar ranges but can also vary due to market conditions and service providers' offerings. It's essential to discuss pricing and SLAs with Help Desk service providers to ensure that the chosen plan aligns with your organization's needs and budget.