There are 26 Companies in South Africa
that provide Reputation management Services!

The level of IT spendings in South Africa is forecast to increase at a higher pace than the economy in 2020. Although the general state of the economy has a direct impact on the growth of the ICT sector, its customers continue to invest in technology and the sector consistently shows a growth rate that is higher than GDP. 

Cybersecurity is a high priority, with global statistics indicating that South Africa is the third most targeted country in the world for cyber-attacks. Alleged IT-related procurement irregularities revealed through a number of commissions of inquiry and investigations continue to affect the reputation of some industry players. It is estimated that there are over 13,000 IT companies and over 3,000 electronics companies in South Africa with the vast majority being small companies employing less than 50 people according to Globe-News Wire.

Why working with a South African IT company

New and growing trends will provide significant opportunities for small and large players in the sector. These include growth in telecommunications, data center revenues and artificial intelligence, and the internet of things, where start-ups are expected to lead innovation. Digital transformation to improve customer experiences and online purchasing, fintech banking, blockchain, augmented reality and virtual reality are some of the technologies that will disrupt the South African ICT industry in 2019. 

The industry is characterized by consolidation and convergence of companies within the IT sector, and between companies in the IT and telecommunications sectors.

What you should be aware of when working with South-African IT companies

The growth projections of the IT market could be higher were it not for certain factors that seem to constrain it, including the cost sensitivity of customers, low expenditure by the public sector, market maturity, and bigger companies sourcing directly from the original equipment manufacturers. 

 IT market growth is also impeded by bigger companies that bypass IT vendors and go directly to OEMs for products and services. This impacts negatively on smaller companies that provide niche services within the broader IT sector. 

How reliable are South African IT companies

Despite the challenges facing the IT sector, its products and services have become part and parcel of everyday business and social life. The fast pace of innovation helps the sector to remain relevant while shaping the future of business and society. 

How does the South-African IT industry relate to the neighboring countries?

The South African IT market, comprising of hardware, packaged software and IT services submarkets, is regarded as one of the most developed and sophisticated within the continent. South African IT companies rank among world leaders in areas such as mobile software, electronic banking services, pre-payment, revenue management, fraud prevention systems, and the manufacture of set-top boxes according to a report provided by the South-African Department of Communications. 

Brand reputation management is the process of keeping a positive reputation of your business via different communication and promotion techniques.

Not only it implies providing high quality services or products to keep the customers satisfied, but also brand monitoring, market analysis, competitor analysis, public relations, social media communication, customer support and many more.

Major tech companies spend millions of dollars to maintain a positive brand image and define/influence the users’ perception of their brands.

Brand reputation management is vital for business success. Here are a few reasons why:

• Increases customer satisfaction

• Increases customer loyalty

• Expands your online presence

• Is a reliable analysis channel

• Improves customer support

You might want to entrust the management of your brand reputation to a reliable agency. It’s essential to find the one that would meet your business needs and requirements.

When choosing the right company to work with, keep in mind some of the following criteria to make a better decision:

• Experience

• Skills 

• Previous work

• Price range

• Company location

• Client reviews

• Communication & reporting

There are more than 1,250 agencies listed on TechBehemoths providing reputation management services. To ease the selection process we’ve developed a powerful filter, so you can choose the companies that fit your exact project needs. Browse their profiles and start collaborating today!