There are 2 Companies in Vancouver
that provide Non-Voice BPO Services!

The tech sector in Vancouver is actively developing and growing, making the city the second-largest tech hub in Canada.  In addition to this, Vancouver is Canada’s top city to invest in attracting talents all around the world. 

Today there are more than 300 IT companies in Vancouver and 280+ registered that you can find on Tech Behemoths. These companies are providing jobs for more than 100.000 professionals of different ages and specializations. Out of 100.000 tech and IT  professionals, ⅔ or 75.000+ are activating in the Metro Vancouver area. 

One of the most significant players in the local IT market - BC Tech Hub, is also located in Vancouver, which gives the city a significant advantage in the region, increasing its development potential significantly. 

Another interesting fact is that the tech and IT companies located in Vancouver generate $23B in revenue and $15B in GDP - the numbers have increased dramatically over the past 5 years due to a series of factors, such as international investments, good local policies, high education level of local young professionals but also qualified workers from all around the world working in the city. 

According to the latest statistics from Vancouver Economic, the industry growth rate is 6%/year, which at its current size means a lot, compared to other cities in the region.  The industry includes and provides services such as AI, SaaS, social media, business intelligence, security and fintech, e-commerce, and web technologies. 

On a side note, it is essential to note that huge corporations and international companies which are leading the IT sector globally also have offices opened in Vancouver. Microsoft, Amazon, Apple, Facebook, Cisco, SAP, or Intel are only a few to mention from the entire top list of companies that continue to invest, provide workplaces and create new accelerator programs, startup incubators, and everything in between. 

In addition, Vancouver is an attractive place for IT companies and professionals not only due to the above-mentioned reasons but also because it has the fastest-growing tech talent in North America, it is the top 25 city for startups in the world, and it has 2nd lowest operational costs in North America. 

Overall, Vancouver is definitely a top destination for companies, but also for those who are seeking IT companies with a good reputation and high performance. 

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

• To streamline its operations
• To increase productivity
• To reduce their costs, given that they do not need so many resources
• To improve customer satisfaction
• Often provide 24/7 support, making it possible to respond to clients in different time zones
• Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

• First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
• Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
• Find out about quality assurance processes which are also important to ensure accuracy and efficiency
• Ask about their technology and infrastructure for efficient service delivery
• Check data security measures and compliance with industry regulations
• Evaluate pricing models and cost structures in relation to the value and affordability they offer
• Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.