There are 1 Companies in Salt Lake City
that provide Non-Voice BPO Services!

Salt Lake City is known more for being the home of the Mormon church and Brigham Young University, rather than for a great tech hub, but this doesn’t mean it’s not like this.  Back in 2018, Utah, and SLC as the main city was the second-fastest-growing places in the US for tech working places. The rate shows growth of 4,9%  according to a study released by the Kem C. Gardner Policy Institute.

According to the same study, 1 out of 7 workers are involved in the tech field, higher than the national level. Also, above the national average are the salaries in the tech industry in SLC - $106,000/year. Considering that it’s situated in the heart of the US, it would have been expected lower wages, compared with coastline cities, which are more recognized as being developed in the tech field. 

Around 18% of SLC domestic product, or $29,7 bn, comes from the tech industry, and $2,5 bn, comes from taxes of the same industry.  The job opportunities ratio city to country reveals that 80% of all tech jobs in Utah are available in Salt Lake City, but it is to believe that Saint George will be considered as a focus area in the future for a better industry distribution within the state. 

The difficulties come from the talent pool. Even if all local tech graduates come to Salt Lake City for a job in IT, it is still not enough to cover the entire market demand for skilled workers. Eventually, companies consider moving from SLC to other cities where they can meet more workforce. 

Nonetheless, SLC has a big chance to grow in the tech industry, and become one of the nation’s biggest IT centers. With a good IT infrastructure and a well-developed business system, local companies provide services on a probably equal rank with the ones from other locations. 

As of August 2023, there are more than 105 IT companies from Salt Lake City registered on TechBehemoths

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

• To streamline its operations
• To increase productivity
• To reduce their costs, given that they do not need so many resources
• To improve customer satisfaction
• Often provide 24/7 support, making it possible to respond to clients in different time zones
• Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

• First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
• Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
• Find out about quality assurance processes which are also important to ensure accuracy and efficiency
• Ask about their technology and infrastructure for efficient service delivery
• Check data security measures and compliance with industry regulations
• Evaluate pricing models and cost structures in relation to the value and affordability they offer
• Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.