There are 3 Companies in Pune
that provide Non-Voice BPO Services!

Pune is an important IT hub in India, with multiple national and international companies that have headquarters and offices in the region. On its turn, the massive presence of IT companies creates a good environment for young professionals that aim for an IT career, making the city one of the largest IT job providers in India.

Discover Top IT Companies in Pune specialized in Non-Voice BPO and other related services. Find the best IT service providers for your projects.

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

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Explore Top Non-Voice BPO Companies in Pune

We found 3 companies. Last updated in: November, 2024

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The ICT Industry In Pune: Companies & Performance

Pune is an important IT hub in India, with multiple national and international companies that have headquarters and offices in the region. On its turn, the massive presence of IT companies creates a good environment for young professionals that aim for an IT career, making the city one of the largest IT job providers in India. Additionally, Pune authorities invested in considerably large Special Economic Zones which is estimated at around $9.2 billion. Currently, the city has an estimated number of employees at more than 70,000 in the IT sector. 

Like all major cities in India, Pune provides both homemade digital services and as well as BPO services. For the second one, what is worth mentioning is that the city is probably the most successful in providing such services. 

The connection between the IT industry and real estate is strong and very important, especially to young professionals that choose to relocate to more advanced areas. In these regards, Pune is preferred over Bengaluru due to even more affordable living costs and good conditions. Moreover, Pune has the highest incidence of professionals who start out in rented homes and graduate to purchasing homes in the city later on. Pune’s affordable housing rates are not the only factor at play in this dynamic. The city is also far more attractive in terms of the overall lifestyle quotient it offers, where it once again beats other cities such as Bengaluru or even New Delhi. 

The average yearly salary of a web developer in Pune reaches $8600+ which is higher than in other big tech hubs in India, and also makes it 4 times higher than in other industries in the same area. This is why the project can be slightly more expensive, but somehow promise more than others. Pune-based IT companies invest more in marketing and design features and technologies to attract more clients and have a more developed brand culture than other companies from India. 

Speaking of companies, if you have in mind working with one of the IT companies in Pune, check out the list from Tech Behemoths and select those that fit you best. You can filter them by focus area, experience, number of employees, and price range. 

What is Non-Voice BPO and what are its benefits for your projects?

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

  • To streamline its operations
  • To increase productivity
  • To reduce their costs, given that they do not need so many resources
  • To improve customer satisfaction
  • Often provide 24/7 support, making it possible to respond to clients in different time zones
  • Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

  • First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
  • Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
  • Find out about quality assurance processes which are also important to ensure accuracy and efficiency
  • Ask about their technology and infrastructure for efficient service delivery
  • Check data security measures and compliance with industry regulations
  • Evaluate pricing models and cost structures in relation to the value and affordability they offer
  • Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.