There are 1 Companies in Thailand
that provide Non-Voice BPO Services!

Thai IT industry is one of the most fastest-growing in the region and boosts the country’s economy each year. In 2019, for example, it grew by 13% and its value was estimated at 527 billion Thai Baht or 16.9 billion USD.  Hardware is the biggest contributor with 7.5 billion USD while digital services will have the highest growth at 34 percent. 

Meanwhile, software services will account for 20 percent with $3 billion and digital services will be valued at $2 billion, or 12 percent.

The factors that drive the total IT market are business transformation from traditional to digital, government policies, or the Thailand 4.0 scheme, the coming of new technologies including big data, robotics, cloud, software as a service smart devices such as CCTV and smart Bluetooth. 

Why you should work with Thai IT companies

In addition to the market growth and extensive range of services Thai IT companies and software agencies provide, there are also several other reasons why you should work with them. 

For example skilled workers. Thailand has a large pool of young professionals working in the IT sector, which enables companies to attract and get a growing number of clients with different types of digital projects. 

Also, IT companies from Thailand enjoy a great industry-specialized infrastructure and apply the latest technologies in designing and developing new digital projects. In fact, the Thai IT market is one of the largest and most attractive in the region. 

What to pay attention to when working with Thai IT companies

At the same time, there are several challenges when working with Thai IT companies. Among the biggest barriers, clients face when working with Thai digital agencies are the language barrier and the project management issues, which holds other potential clients back from continuing their cooperation with these companies, and also lowers the chances of being recommended to other potential clients. 

How reliable are Thai IT companies

With a lot of consumers and clients both on internal and external markets, Thai digital agencies and IT companies enjoy a good reputation. In spite of having a lot of regional competitors, local companies still manage to attract a big share of the market, and this makes them rather reliable than untrustworthy. 

How does the Thai IT industry relate to the neighboring countries?

With Cambodia, Laos, Malaysia, and Myanmar as neighboring countries, Thailand has a lot of chances to become the regional tech hub that will lead the market to a better, more performant level which increases the chances of getting more visible outside the region. 

Also, neighboring countries would benefit from promoting Thailand’s digital industry and joining their efforts to create a regional hub in this direction.

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

• To streamline its operations
• To increase productivity
• To reduce their costs, given that they do not need so many resources
• To improve customer satisfaction
• Often provide 24/7 support, making it possible to respond to clients in different time zones
• Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

• First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
• Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
• Find out about quality assurance processes which are also important to ensure accuracy and efficiency
• Ask about their technology and infrastructure for efficient service delivery
• Check data security measures and compliance with industry regulations
• Evaluate pricing models and cost structures in relation to the value and affordability they offer
• Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.