There are 2 Companies in Singapore
that provide Non-Voice BPO Services!

The Singapore ICT sector is a key player in the entire economical system, as it interacts and enhances all other industries. The ICT industry transformed many other important sectors of the economy, like finance, services, and manufacturing, and made them even more competitive in the global market. 

As an information and technology hub in the Asia Pacific, Singapore is a regional base for most of the world’s top IT multinationals including Microsoft, Oracle, Amazon Web Services, Google, as well as international technology startup companies. 

According to a Global Economy report, the Singapore ICT market value in 2018 reached $687 bn - which makes it one of the fastest-growing economies in the world. On the other hand, a study from Glassdoor reveals that the average salary in the IT sector is around $3.250/mo which is comparable to Germany. 

Why you should work with Singapore-based IT companies

Singapore-based IT companies provide the entire spectrum of services both for the domestic and global markets for more than a decade, which makes them some of the most experienced companies with a good business tradition and top reputation. 

Additionally, IT companies from Singapore are also known for discipline and transparency in doing business. A business times report from 2018 reveals that Singapore ranks the world’s top 10 in business transparency. 

What you should be aware of when working with Singapore companies

As being a top destination for businesses and one of the largest IT hubs in Asia, the Singapore IT market faces challenges with the presence of a high number of tech startups in terms of professionalism and credibility. In 2018 a number of 5240 companies were registered in the ICT sector in Singapore, making it difficult for potential clients to identify the most suitable for their web projects. As most of the companies claim to be originally from Singapore and ask the same high price for their services, not all can provide the high-end quality of their web products and services. 

How reliable are Singapore-based IT companies

The high level of development of IT infrastructure and the amazing business environment from Singapore created the perfect chance for many foreign IT companies to simulate the business process making it a potential risk for clients. However, Singapore IT companies enjoy a high credibility rate on the global market in providing all types of services related to the field. 

How does Singapore IT industry relate to the neighboring countries?

On the background of a fast-developing region in the IT field, Singapore is considered a leader in developing digital solutions. The great business environment and IT infrastructure allow Singapore to compete with Indonesian professionals and be a good alternative IT destination to the Philippines, Vietnam & Brunei, due to the highly digitalized economy and good business relations with almost all countries.

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

• To streamline its operations
• To increase productivity
• To reduce their costs, given that they do not need so many resources
• To improve customer satisfaction
• Often provide 24/7 support, making it possible to respond to clients in different time zones
• Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

• First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
• Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
• Find out about quality assurance processes which are also important to ensure accuracy and efficiency
• Ask about their technology and infrastructure for efficient service delivery
• Check data security measures and compliance with industry regulations
• Evaluate pricing models and cost structures in relation to the value and affordability they offer
• Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.