There are 2 Companies in Portland
that provide Non-Voice BPO Services!

What Portland gains attention in the past 2 years is a great tech education system, which generates yearly 8 to 12,000+ graduates ready to enrol in the IT sector or other fields related to technology. This made Portland the focus and ultimately the home of both tech corporations and startups, providing a good environment for developing and selling tech products or services. 

Intel, Dell, Salesforce, and eBay are only a few of the high-end players to name which are settled in Portland and have a huge presence in the local tech market, but not only.  At the other end of the spectrum, Inc named in 2018 Portland one of the best 10 locations in the US was to start a business, and WeWork announced plans to open a local startup incubator, for more than 25 new businesses. 

But Portland is not just another tech city where to invest, start a business or work with a tech company or digital agency. It stands on solid ground, with great tech infrastructure, calling itself a smart city, that gets even smarter each day it passes. Called also the “Silicon Forest”, Portland’s transport infrastructure is highly digitalized and aims to bring America into the future.

The average annual salary of a tech employee in Portland is estimated at around $93,000, which is above the countrywide average. For a location like Portland, it turns out to be unexpected that local companies perform so well on tech projects, providing salaries at this rate. 

If you seek a tech company to handle your IT project, Portland is a great place to start searching for. The business ecosystem and digital diversity here are at their best, and probably you will find what you need here. 

As of August 2023, there are 302+ IT companies from Portland registered on TechBehemoths

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

• To streamline its operations
• To increase productivity
• To reduce their costs, given that they do not need so many resources
• To improve customer satisfaction
• Often provide 24/7 support, making it possible to respond to clients in different time zones
• Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

• First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
• Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
• Find out about quality assurance processes which are also important to ensure accuracy and efficiency
• Ask about their technology and infrastructure for efficient service delivery
• Check data security measures and compliance with industry regulations
• Evaluate pricing models and cost structures in relation to the value and affordability they offer
• Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.