There are 2 Companies in Phoenix
that provide Non-Voice BPO Services!

Phoenix, AZ, is ranked as one of the top 10 tech hubs in the US and the 19th best tech market in North America, with over 108,000 employees. The tech ecosystem in this city is evolving, driven by investments like Intel’s $20 billion for chip factories, and $600 million investment from Google. Phoenix’s tech industry has a high demand for cloud specialists, AI, and cybersecurity.  

The progress registered by Phoenix led Arizona to the second position in the US for net new tech business establishment, with over 9,000 tech companies, which bring approximately $30 billion as economic impact, according to the Cyberstates 2024 report. According to the same source, Phoenix is ranked #3 for cost of living, #2 for tech wage premium, and #3 for tech job posting ratio.  

The Phoenix area improved its regional position and is probably one of the leading places in the tech industry by offering better operational affordability and lower rent costs, which attract both talent and companies.

The average annual wage in the tech industry in Phoenix is between $75,000 - $130,000 per year, which is 90% higher than the Arizona median, based on the same report. The most popular tech jobs in Arizona are software & web developers, which together hit 38,000+ employers. They are followed closely by IT support specialists with almost 19,000 workers enrolled, and cybersecurity analysts, 14,800+ people in this field. 

On the other hand, the leading tech services in Arizona are IT and custom software development, tech manufacturing, telecommunications and internet services, research and development, followed by testing and engineering. 

For potential clients interested in Phoenix-based IT and tech companies, the location is great for all types of IT projects, since the city enjoys both a rich variety of tech companies and a great talent pool. Additionally, the Phoenix IT sector has good infrastructure, a well-developed business environment, and cheaper prices compared to others in the region.

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

• To streamline its operations
• To increase productivity
• To reduce their costs, given that they do not need so many resources
• To improve customer satisfaction
• Often provide 24/7 support, making it possible to respond to clients in different time zones
• Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

• First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
• Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
• Find out about quality assurance processes which are also important to ensure accuracy and efficiency
• Ask about their technology and infrastructure for efficient service delivery
• Check data security measures and compliance with industry regulations
• Evaluate pricing models and cost structures in relation to the value and affordability they offer
• Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.