There are 2 Companies in Orlando
that provide Non-Voice BPO Services!

Orlando is one of the most promising and fastest-growing tech centers in North America.  CBRE (Coldwell Banker Richard Ellis) ranked Orlando number 4 in its Top-30 report in 2019, which makes the city a great place for IT companies. 

But the growing IT industry in Orlando has also a social impact since more jobs in this field mean higher wages for natives and locals. In 2019, the average annual salary in the tech industry in Orlando was around $83K+ while the regional average in the same industry was estimated to $44K. 

According to Bizjournals, the tech industry in Orlando has an approximate number of 267K workers enrolled in the system in various subsectors of IT such as web design, web development, app and software development, and engineering. 

Additionally to new jobs and higher wages, the IT industry in Orlando helps the city grow larger and more developed by raising the office rent rate and digitalization of social services. In this way, Orlando has a well-established IT infrastructure and is ready to receive more companies and clients focused on maintaining the development trends. 
As for potential clients of Orlando-based IT companies, it is highly recommended by both CBRE and Orlando Economic Development Forum to choose local companies for digital projects due to their high advantages compared to other tech hubs in the region. Based on the information provided by the same source, Orlando is attractive due to lower prices for digital services and products, highly skilled professionals, and a healthy business environment.

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

• To streamline its operations
• To increase productivity
• To reduce their costs, given that they do not need so many resources
• To improve customer satisfaction
• Often provide 24/7 support, making it possible to respond to clients in different time zones
• Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

• First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
• Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
• Find out about quality assurance processes which are also important to ensure accuracy and efficiency
• Ask about their technology and infrastructure for efficient service delivery
• Check data security measures and compliance with industry regulations
• Evaluate pricing models and cost structures in relation to the value and affordability they offer
• Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.