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There are 12 Companies in New York
that provide Non-Voice BPO Services!

Discover Top IT Companies in New York specialized in Non-Voice BPO and other related services. Find the best IT service providers for your projects.

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

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Featured Companies in New York

This month, the following Non-Voice BPO companies managed to provide an outstanding service and support. It's worth taking a look.

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Explore Top Non-Voice BPO Companies in New York

We found 12 companies. Last updated in: May, 2024

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The Tech Industry in New York City: Overview

 

New York City (NYC) is not Silicon Valley, but it’s one of the biggest tech hubs in the US. It was named Silicon Alley in the 1990s, having multiple tech companies operating in Manhattan.

The Silicon Alley name didn’t stick, but NYC proved to be a thriving and emerging IT hub with high ambitions. NYC is also referenced as “The Big Apple”, “The Melting Pot”, “The Capital of the World” and has multiple nicknames due to its massive diversity. 

According to the Office of the New York State Comptroller, there are more than 10,000 IT companies in NYC, which represents a growth of over 34% over the past couple of years, and software publishing is one of the fastest growing tech subsectors.

In 2022, there were 110 unicorns (companies valued at more than $1B) in NYC, based on the research presented by CB Insights. This makes New York the 2nd biggest city in the US by the number of unicorns & tech startups, just behind San Francisco with 167 unicorns. 

Some of the leading tech companies like IBM, Etsy, Vimeo, Squarespace, Shutterstock, Bloomberg, etc, are headquartered in NYC.

VC (venture capital) firms invest heavily in NYC based tech startups. Venture funding in New York City boomed in recent years and reached tens of billions of investment to support IT companies from various industries like fintech, healthtech, security, AI, blockchain and more.

There are more than 1,260 IT companies from New York, registered on TechBehmoths. They provide multiple services ranging from branding, web design, advertising to software development, cloud consulting and application testing.

A vast majority of these companies have verified profiles with examples of their previous works, price ranges, client testimonials and technologies used.

Browse their profiles or use our powerful filter to choose the right service provider to work with. The service is free and there is no obligation to hire.

What is Non-Voice BPO and what are its benefits for your projects?

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

  • To streamline its operations
  • To increase productivity
  • To reduce their costs, given that they do not need so many resources
  • To improve customer satisfaction
  • Often provide 24/7 support, making it possible to respond to clients in different time zones
  • Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

  • First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
  • Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
  • Find out about quality assurance processes which are also important to ensure accuracy and efficiency
  • Ask about their technology and infrastructure for efficient service delivery
  • Check data security measures and compliance with industry regulations
  • Evaluate pricing models and cost structures in relation to the value and affordability they offer
  • Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.