There are 1 Companies in New Jersey
that provide Non-Voice BPO Services!

New Jersey is one of the most popular IT destinations in the US for many IT companies due to a well-developed IT infrastructure and the number of tech giants that already invested in the area. 

Companies like AT&T, Verizon, SRI International, and DRS developed the business and IT environment in the city and contributed to what New Jersey is today - the second largest IT hub in the US, according to NJ.GOV. 

Additionally, what makes New Jersey attractive for IT companies is the tax exemption and funds for training young professionals, which somehow increases the chances of finding a great IT company for web and app projects. 

With all these important benefits in the IT industry, New Jersey has above 120+K professionals working in the IT sector, including web design and development, software development, app creation, and cybersecurity. 

All of the IT professionals engaged in this field are distributed to 3400 IT companies based in New Jersey according to the Statista report from 2020. 

The presence of a large number of IT companies in the area, made  New Jersey take a leading position in internet connectivity. In this way, nearly 99% of businesses can access wired broadband at speeds of 25 mbps or faster, and 96+% also have access to broadband 100 Mbps or faster. But the impact of the IT industry on New Jersey development doesn’t stop here:  New Jersey consistently is among the 5 best cities for educational excellence in CNBC’s annual Top cities for Business rankings.

New Jersey is one of the fastest-growing cities in the US, and IT has a huge role in its development. Based on the numbers revealed above, and the realities that facilitate the development of the IT sector, New Jersey is a promising destination for both IT companies and their potential customers.

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

• To streamline its operations
• To increase productivity
• To reduce their costs, given that they do not need so many resources
• To improve customer satisfaction
• Often provide 24/7 support, making it possible to respond to clients in different time zones
• Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

• First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
• Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
• Find out about quality assurance processes which are also important to ensure accuracy and efficiency
• Ask about their technology and infrastructure for efficient service delivery
• Check data security measures and compliance with industry regulations
• Evaluate pricing models and cost structures in relation to the value and affordability they offer
• Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.