There are 5 Companies in New Delhi
that provide Non-Voice BPO Services!

New Delhi, the Indian capital, is one of the largest IT hubs in the world with a continuously growing rate. It is a place where IT companies start their serious business, but only the best survives. Also, New Delhi alongside Mumbai provides a huge variety of offers for potential clients and businesses. 

Beyond being the Indian capital, New Delhi is also the financial center of the country, attracting startups, IT companies, and tech giants, and as well as promising better wages than in other regions. On the other side of the table, you can find here more expensive rentals and lifestyles, which leads to a considerable difference in prices compared to other Indian tech centers. 

The huge diversity of companies leads to a lower average salary for the IT industry. In this way, according to payscale, the average yearly wage of an IT employee reaches $13,580 USD. Compared even to Mumbai, the wage is lower, but nonetheless, there are companies that offer even a $25K USD/year. 

Like in most of the Indian cities, New Delhi-based IT companies also provide BPO services, which is considered a good alternative to local marker-focused companies due to high competition and lower-prices demand. 

The most accessed and required IT services in New Delhi are almost the same as in any other typical tech hub. The leading position is held by Software development, followed by Web development and UI/UX. The fourth position is IT project management and content management services such as rewriting, copywriting, and SEO. 

The huge size of New Delhi should generate enough professionals for the local IT industry, but, things look a bit different. New Delhi’s tech companies’ main challenge is skilled professionals shortage. The deficit is caused by other emerging tech centers in India, which are more attractive to young IT graduates. Many choose to relocate for cheaper lifestyles and better wages, and cities like Bengaluru or Mumbai are a good alternative. 

With all these, the capital remains in a leading position in terms of companies and employees in the national tech sector. 

We invite you to discover all IT companies from New Delhi listed on TechBehemoths

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

• To streamline its operations
• To increase productivity
• To reduce their costs, given that they do not need so many resources
• To improve customer satisfaction
• Often provide 24/7 support, making it possible to respond to clients in different time zones
• Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

• First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
• Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
• Find out about quality assurance processes which are also important to ensure accuracy and efficiency
• Ask about their technology and infrastructure for efficient service delivery
• Check data security measures and compliance with industry regulations
• Evaluate pricing models and cost structures in relation to the value and affordability they offer
• Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.