There are 2 Companies in Nashville
that provide Non-Voice BPO Services!

Nashville may be known as a music and art center for its performance in the past years, and less as a tech hub. But things changed, and the city took it in an interesting direction, registering huge progress in the tech industry. 

According to the Cyberstates 2024 report, Nashville increased the number of jobs in the tech industry by 2,889 in 2024, which is a good performance for a “music city”. The entire workforce enrolled in the tech industry was estimated to be 60,500+ specialists working in various subfields of the tech industry, such as software engineering, web development, web design, and cybersecurity. Since 2010, more than 16,800 new tech jobs have been offered to the local community, and all of them were successfully covered. 

Out of the entire local economy, the Nashville tech sector registers a 6.4% contribution, or $10.7bn. Maybe that’s not much, but compared to 2016, the contribution of the tech industry was 0.8% and considering the fact that both the economy and the local tech capacities have grown, the latest numbers are impressive and make Nashville a promising destination for both IT companies and skilled workers. 

Speaking of skilled workers, their average annual salary was estimated at $85,468 back in 2024, which is 95% more than the average salary in other industries in the area. 

The most popular job opportunities in the tech sector in Nashville are Software and Web Developer, Emerging Tech, Software Engineer, IT Project Manager, and Cloud Engineers, which reveals a focus on the IT industry development, and also proves great IT infrastructure and communication skills. 

For future clients and partners of Nashville IT companies, it is worth noting that the location has probably the highest potential in the entire state of Tennessee, and the market is expanding rapidly. 

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

• To streamline its operations
• To increase productivity
• To reduce their costs, given that they do not need so many resources
• To improve customer satisfaction
• Often provide 24/7 support, making it possible to respond to clients in different time zones
• Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

• First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
• Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
• Find out about quality assurance processes which are also important to ensure accuracy and efficiency
• Ask about their technology and infrastructure for efficient service delivery
• Check data security measures and compliance with industry regulations
• Evaluate pricing models and cost structures in relation to the value and affordability they offer
• Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.